Barceló Tenerife Royal level

“Férias em família ”

Boa localização junto ao mar. Atendimento atencioso e personalizado. Alimentação de qualidade. Pratos a carta com variedade e um pequeno buffet para complementar. Piscina privada para hóspedes Royal level. Acesso a uma pequena praia bonita, mas é rochosa sendo difícil a utilização.

“One of the best hotels I have been too”

This was one of the most relaxing holiday I have had in a while. The hotel was beautiful & very very clean, our room had a leak in the bathroom & we got moved fairly quickly to a different room & even got upgraded to all inclusive!! ( we were very happy & grateful). The staff I mean honestly every … Mais

This was one of the most relaxing holiday I have had in a while. The hotel was beautiful & very very clean, our room had a leak in the bathroom & we got moved fairly quickly to a different room & even got upgraded to all inclusive!! ( we were very happy & grateful). The staff I mean honestly every single staff member were so polite, helpful , smiley & went above & beyond to help I wish I remembered all of your names but Daiana was brilliant smiley & her customer service is 10/10. Cocktails were amazing my favourite was the Mojito which I replaced with tequila instead of rum ( get it in the strawberry version). The food was ok but plenty of options, the best place was at lunch time called ‘ Breeze’ absolutely delicious , those prawns 😍 & again all the staff were super friendly & smiley even though they work long hours ( all of them!! ) . Also their caramel frappe was absolute beautiful yum yum I will be recommending this hotel to all of my friends & family, and I will be visiting this hotel again soon. They also have a bit for Kayaking in the hotel this was super fun & was beautiful. Local shops & a few restaurants maybe 10-15minutes walk from the hotel Also as a Royal level member we had access to a private part of the pool where you had to use your wrist band ( wrist band was used as your key to your room also) to access it, brilliant idea. Never felt overcrowded , never had to fight for a sunbed ( thank god haha). Everything is also very child friendly. Honeslty thank you so much for an amazing holiday & hope to see you soon. All of your staff are amazing & have great customer service!

Menos

“Another marvellous stay.”

Firstly I want to mention how wonderful the staff are. RL & other. Special mention to Valentin Kenny Noemi (Bar) Carmen Nieves )RL restaurant. Suite was perfect & well cared for & cleaned . Yes old but everything is there you need. Returning guests & always shall. Food is still out of this worl… Mais

Firstly I want to mention how wonderful the staff are. RL & other. Special mention to Valentin Kenny Noemi (Bar) Carmen Nieves )RL restaurant. Suite was perfect & well cared for & cleaned . Yes old but everything is there you need. Returning guests & always shall. Food is still out of this world. Some items like the Lobster have disappeared from the RL. restaurant. But standard still super high. Breakfasts seem better than ever but fruit.selection poor. Service always impeccable. Food at main buffet resto.where we took our lunch is superb. The waiter service for drinks in the RL section is excellent. Throughout the holiday.we were treated wonderfulfully. Thank you to all. Some suggestions to make a fantastic hotel even better. Technology is very much relied on & not reliable. We found ourselves locked out of our suite when neither of our bracelets or key cards would work. This was handled impeccably however. Also access to outside walkway by RL.pool often locked people out of the property. This has potential serious ramifications for female guests returning to hotel.at night. There is a bell push to connect with reception but that also does not connect. An evening RL bar is very much needed. The other small main pool bar has limited seating. The RL pool.bar is just crying out to be used for this. There is also a lovely garden bar behind the RL restaurant which is never used. Between the two we could have the most marvellous facility. The holiday was to celebrate my husband's birthday & he loved it. A piece of card was left in the room wishing him HB & a few sweets but no customary bot of Cava. Similarly none either for returning guests or My Barcelo Uniaue members as is always the case at all other RLs. But never mind, we always love Tenerife RL.as one of our absolute favourites. Be back soon for another wonderful 2 weeks.

Menos

“Nice hotel”

Had a nice and relaxed time Nothing to be concerned about. Nice food great personal service at royal level