The Horse & Jockey Wessington

“6/10”

We booked the” Retreat” experience which is a 3 course meal with bottle of wine and overnight stay including breakfast. We arrived Sunday afternoon to a busy pub and nice atmosphere The evening meal and service was good The food was average but the restaurant manager Darren was very professional … Mais

We booked the” Retreat” experience which is a 3 course meal with bottle of wine and overnight stay including breakfast. We arrived Sunday afternoon to a busy pub and nice atmosphere The evening meal and service was good The food was average but the restaurant manager Darren was very professional and friendly After a comfortable night we had a breakfast that I can only describe as average but the worst thing was the service We were not greeted as we passed by the bar and went to sit in the restaurant no one came so I went back to the bar and was told by a young girl that someone will be in in a minute who was busy having coffee with the cleaners We were eventually served but had to ask how everything worked We had an okay breakfast The coffee was a poor instant one and the flask had lukewarm water in it so no nice cup of tea for us To add insult to injury as we left the staff were having freshly made cappuccinos The evening was great but breakfast experience left a lot to be desired It seemed like the Manager had taken a day off and the staff were taking full advantage Just to add, vacuuming and mopping as you go in for breakfast doesn’t look good I would visit again but not stay unless the breakfast staff were better trained

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“Something not quite right”

I don't know what it is about this place but it never seems to live up to expectations. I've eaten here several times and thought so but this was my first overnight. Great room, spacious and airy, and very clean. Everything worked so no complaints there. A good, well stocked bar, albeit it with v… Mais

I don't know what it is about this place but it never seems to live up to expectations. I've eaten here several times and thought so but this was my first overnight. Great room, spacious and airy, and very clean. Everything worked so no complaints there. A good, well stocked bar, albeit it with very few customers. So what is it? The staff! At best they are disinterested and at worst totally apathetic towards customers. Two things summed them up. A great British breakfast (and it was) but served just as if I was eating in a greasy spoon with no side plates, butter knife or anything and two pieces of toast just perched on the edge of the plate with the full breakfast. And mopping the reception/bar floor at 8:30 in the morning as guests are coming through to have breakfast. I know that it has to be done but a couple of hours later would not have mattered. Such a pity. There is the potential for true greatness but let down by the " it'll do" attitude.

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