Jw Marriott Masai Mara Lodge

“A trip of a life time at an exceptional property”

It’s difficult to put into words how magical the JW Marriott Masai Mara property and staff are. We had the privilege of spending the last 5 days there and everything was absolute perfection. The property itself is beautiful, extremely well maintained and the lodge is tastefully decorated with beaut… Mais

It’s difficult to put into words how magical the JW Marriott Masai Mara property and staff are. We had the privilege of spending the last 5 days there and everything was absolute perfection. The property itself is beautiful, extremely well maintained and the lodge is tastefully decorated with beautiful curated objects and design elements. Our tented suite was spacious, stocked with a great selection of beverages and spirts, the linens and towels were so plush and cozy and in the evening a hot water bottle was placed in our bed and the water heated in our deck hot tub which was perfect for taking the edge of the chilly nights, thank you Nelson our in-suite attendant for looking after us so well. The food in the open air dining tent was fantastic, the menu was diverse and could easily be modified to meet my dietary requests. Our waiter for the entirety of our stay was Noah and he was an absolute gem with a constant smile on his face and an aim to please.The selection of cocktails, mocktails, smoothies and specialty hot beverages left me wanting for nothing, a special thank you to Josiah for the fantastic hospitality in the bar and for ensuring our after dinner drinks were delicious.Every drink, meal and interaction with staff was met with the most enthusiastic, kind and professional attitude everyone we encountered could not do enough to ensure we had a fantastic stay. Our driver& guide Leperes took our trip to the next level, with his knowledge, driving skills and kindness to everyone who crossed our path. I referred to him as the Mayor of the Mara, he was connected with other drivers and the Rangers so we never missed an opportunity to view amazing wildlife and adventure. Leperes also planned 2 wonderful sundowner drives which were magical and a perfect why to celebrate my husband’s birthday .In my personal opinion having an open air high quality vehicle is the only way to do game drives( which this lodge has)feeling the breeze and enjoying the beautiful fragrant air was part of the whole experience. Prior to our visit I hadn’t given much thought of how important our guide/ driver & the reliability and comfort of our vehicle would play in our stay and the JW vehicles did not disappoint from the cozy blankets, comfortable seats and the snacks & beverages in the fully stocked cooler. Thank you to Doris for the daily hugs that made us genuinely feel like family, to the guys in the Canon photo department, thank you for making it look like we actually knew what we were doing behind the lens, to all the other staff that work tirelessly behind the scenes, thank you for all you did to create an absolutely magical holiday for us.

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“A trip never to be forgotten”

Our trip to this property is one never to be forgotten John picked us up from the airstrip with sparkling wine and snacks, and wearing an amazing smile. The drive to the lodge was like a mini game drive, where we spotted multiple animals. John was assigned to us for the rest of our stay, and what… Mais

Our trip to this property is one never to be forgotten John picked us up from the airstrip with sparkling wine and snacks, and wearing an amazing smile. The drive to the lodge was like a mini game drive, where we spotted multiple animals. John was assigned to us for the rest of our stay, and what a wonderful guide he was. With him we experienced, not one but two leopard kills, giraffes play fighting, Lions lovemaking [this was hilarious] and best, an all out hippo fight. Our tent attendant was James was attentive and caring, he ensured the hot tub water was just right after a game drive. The care and attention was sincerely appreciated. Felix at the Canon shop was so helpful and did some amazing edits on my clicks. This property charged a flat $25 fee for use of a Canon R6 Mark 2. Chef Uttam, whatever we say about him it won't be enough, he was always available and ready to cook literally anything for us, even off the menu !!! Victor was the in house mixologist, amazing insight and he brought drinks back to us even before the glass finishes. This property is something that should not be missed, being all inclusive, they served amazing a la carte food, no buffet, high quality alcohol and all game drives were included. We spent 5 nights at this property and we didn't want to leave at the end.

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“10000/10 stars”

I cannot put into words how amazing this trip and resort are. My husband and I exclusively stay at Marriott properties and the JW Marriott Masai Mara set the gold standard for hotels everywhere. The little details didn’t go unnoticed and the way every single staff member truly made the resort feel … Mais

I cannot put into words how amazing this trip and resort are. My husband and I exclusively stay at Marriott properties and the JW Marriott Masai Mara set the gold standard for hotels everywhere. The little details didn’t go unnoticed and the way every single staff member truly made the resort feel like home is unmatched. From Frank, to James, to Victor & Josiah, Patrick, Mama Doris, Dennis, Felix, and Fin we truly felt at home and like we will always have friends back in Masai Mara. No stone goes untouched, the smallest details shine through. From requests for meals, to custom cocktails, remembering our daily coffee order, and ensuring everything in between was elite I cannot recommend a visit here enough. Beyond that, we were able to learn more about culture through Dennis and the rest of the team. We cannot wait to return to Masai Mara and we cannot wait to return to the JW and catch up with everyone we met. I truly do not believe we will ever experience such a welcoming experience on vacation again.

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“Superior Experience”

Most awesome experience ever, in the best settings possible. Game drives with personal driver and guide Albert, wildlife literally just outside the lodge. Albert knew where to find the Big Five and told great stories about them. Game drives all five days mornings and evenings, but always a new them… Mais

Most awesome experience ever, in the best settings possible. Game drives with personal driver and guide Albert, wildlife literally just outside the lodge. Albert knew where to find the Big Five and told great stories about them. Game drives all five days mornings and evenings, but always a new theme or new animals to focus on. The lodge is simply perfect, from restaurant to bar to common area to rooms. But what really sets it apart is the dedicated, genuine and very personal service from everyone. We are very grateful for the opportunity to visit the park and just as much to having done this from the JWM lodge. We will be back.

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