Fairfield Inn & Suites Atlanta Lithia Springs

“The people working here make all the difference!”

Stayed with a school group for a few days in April. From before check in the team worked tirelessly with me to try to assign rooms in blocks as we requested. Valarie (Dual Director of Sales) responded pleasantly and quickly to all my questions and requests. When my school leaders requested thing… Mais

Stayed with a school group for a few days in April. From before check in the team worked tirelessly with me to try to assign rooms in blocks as we requested. Valarie (Dual Director of Sales) responded pleasantly and quickly to all my questions and requests. When my school leaders requested things at the last minute, the Fairfield team tried their best to accommodate. Overall, the staff is what makes this hotel and the reason for the 5 star review. Many times they were trying to cover two separate check in desks, as Fairfield Inn and Courtyard Marriott share a front entrance and even an elevator. While that would frustrate many employees, everyone I encountered handled the "traffic" of two desks with grace, and were never short with the guests. Special shout out to Comfort and Kessa as I interacted with them quite a bit, and they were always very professional. They are great representatives for the Marriott brand, and showed our group amazing hospitality. The breakfast staff did a fantastic job of making sure there was enough food for our large group, and the breakfast area was never a mess as it is at some hotels that have school groups. Housekeeping was also amazing, and quickly brought things requested (like extra pillows) to the group. Some things are a work in progress in the hotel (like process of switching the A/C from being controlled by wall units over wall thermostat). But no one had an A/C that wasn't working. Thank you so much to the entire staff of this hotel. And a special thanks to Valarie for overseeing all of our requests and making things happen for our group! I would not hesitate to stay here again, and I hope I get the chance to do so.

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