Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton

“Excellent experience and service!”

I checked in late in the evening to see Collin smiling in a clean lobby at his front desk. Already a great start! He swiftly checked me into a room, which allowed me to quickly salvage an evening I would already be starting late. I had a great evening enjoying the location! Ran into some new friend… Mais

I checked in late in the evening to see Collin smiling in a clean lobby at his front desk. Already a great start! He swiftly checked me into a room, which allowed me to quickly salvage an evening I would already be starting late. I had a great evening enjoying the location! Ran into some new friends! The next morning, Barbara was kind enough to answer my questions about what the breakfast options were and the hotel restaurant location. She was very patient with me! Upon sitting at the rooftop restaurant table, I was able to immediately enjoy the sunrise over the atlantic and bay! What a glorious sight! My waitress, Lorin, had taken photos of the sunset. I asked her if she would show me her photos, and she quickly agreed! They were beautiful photos! Lorin provided excellent service throughout my entire breakfast experience. She was patient and indulged in a very short astrophysics conversation about the sun's distance. Pretty cool! Upon completing breakfast, I went to check out at the lobby. Monica was there and quickly checked me out of my room. I noticed Collin was present at the front desk in the morning, performing various duties at his station. On my way out, my friend needed to use a parking spot for a few minutes, which Barbara informed us was acceptable as long as it really was just a short few minutes. I accepted and took a short last walk with my childhood best friend before he dropped me off at the airport for the foreseeable future. Excellence!

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“Great staff”

At check in, I was greeted kindly by Lorin and Destiny. They were both so helpful in providing information regarding my stay and making sure I had everything I needed for my stay.

“Amazing Experience!”

Cat and Collin at the front desk were phenomenal taking care of us! Great experience overall

“It’s a Staycation win!”

We are locals and my husband and I stayed for a one night staycation. Had dinner at an upscale steakhouse downtown and visited the Landing Rooftop for a glass of wine before and cocktails after. The hotel has an upscale modern industrial feel which is fitting for the location in historic Downtown … Mais

We are locals and my husband and I stayed for a one night staycation. Had dinner at an upscale steakhouse downtown and visited the Landing Rooftop for a glass of wine before and cocktails after. The hotel has an upscale modern industrial feel which is fitting for the location in historic Downtown Melbourne. The room seemed well appointed with simple finishes and a clean feel, we had a standard king room. What keeps this hotel from getting five stars are the beds and water pressure and temperature. I like a hot shower and even with the temp tuned all the way hot it was just warm. The water pressure in the shower was average, but in the sink seemed like a heavy trickle. We stay at Hiltons frequently and always sleep well, but not this time. The mattresses and pillows were incredibly uncomfortable and we couldn’t wait to get out of the bed and head home. This hotel has the potential to be a refreshing gem in an area of several older and touristy hotels, but unfortunately falls short in the comfort department. I’m glad we were able to use Honors points for our stay and didn’t pay the actual price for the room. As far as the Landing Rooftop Restaurant, that was probably the best part of our stay. Drinks were amazing (highly recommend the smoked old fashioned) and we enjoyed relaxing and taking in the views by the fire pit. We did not order food this visit but what we saw looked delish. We will definitely return for a date night in the near future now that amazing spring evening weather is here. The valet was another area that they do very well. Quick, efficient (even though self parking in the garage was full) and you can conveniently text to have them pull your car up and they let you know when it’s ready. Super easy in and out, especially if you check in with the app and get a digital key. Definitely would recommend. Just a few areas of improvement would make this hotel one of the best we’ve ever stayed at.

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