Adero Scottsdale Resort, Autograph Collection

“Anniversary Getaway Made Perfect by Exceptional Service”

⭐⭐⭐⭐⭐ We recently stayed here for an anniversary getaway, and the experience turned out to be truly unforgettable. When we first arrived, we were placed in a handicap-accessible room, which was not what we expected for our special trip. However, the staff immediately went above and beyond to make … Mais

⭐⭐⭐⭐⭐ We recently stayed here for an anniversary getaway, and the experience turned out to be truly unforgettable. When we first arrived, we were placed in a handicap-accessible room, which was not what we expected for our special trip. However, the staff immediately went above and beyond to make things right. Not only were we moved to an upgraded room, but they also surprised us with a bottle of champagne for our anniversary, which was such a thoughtful touch. A special thank you to Sophia and Vida for their exceptional customer service. They were warm, attentive, and genuinely cared about making our stay memorable. Because of them, we will absolutely be returning and this will be our go-to place every time we visit Scottsdale. Thank you for making our anniversary so special!

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“Serene Stay - Top Service”

I booked 2 nights here with my teen daughter to chill on the front end of a week stay in scottsdale and was very worried about recent reviews of terrible service experiences. Oddly, the service and staff really stood out for us. Checking was very personable and helpful. The trio of servers who hel… Mais

I booked 2 nights here with my teen daughter to chill on the front end of a week stay in scottsdale and was very worried about recent reviews of terrible service experiences. Oddly, the service and staff really stood out for us. Checking was very personable and helpful. The trio of servers who helped us at dinner one night were so wonderful … one saw my daughter rubbing her arms and dragged over a heater, the lead waiter was so friendly he chatted with every table, which was fun to see and we enjoyed. But our favorite was the busboy who brought water and helped… he was so kind he brought the woman seated next to us a small trinket birthday present when he heard she was celebrating. Pool service - fast and friendly 2 days in a row. So for us, the service made the difference (lifetime platinum so we stay in hotels a lot and honestly we’re pretty fussy). We also loved this remote property, the expansive views and chill vibe. Less great…. Property shows some wear and tear… nothing terrible just lots of chips and scuffs. Room is spartan and modern just how we like it but not a traditional hotel room if that’s your vibe. Looked like they had a vibrant pickle ball area if that’s you’re scene. We ate in fountain grove some (yes you need a car). Cute town with lots of options.

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“Good, not great. Wouldn't call it Autograph collection caliber.”

Overall, we had a nice stay. Our room had a leak under the sink & extremely loud air conditioning unit upon arrival, but these were fixed on the second day. These were noticeable and probably should have been fixed prior to the room being assigned to us. It left for an uncomfortable first night. W… Mais

Overall, we had a nice stay. Our room had a leak under the sink & extremely loud air conditioning unit upon arrival, but these were fixed on the second day. These were noticeable and probably should have been fixed prior to the room being assigned to us. It left for an uncomfortable first night. We liked the property for the most part but did feel the rooms didn't really match the rest of the feel of the hotel. They could have been nicer. Main areas feel higher end, rooms feel like more of a budget hotel. Pools were nice. Special shoutout to Caitlin who runs the service poolside, she was a rockstar with two packed pools on all days of our stay. She had to run all the way up to the lobby for each order, which seemed so inconvenient. This hotel is located in a quiet residential neighborhood, which is a drive into town. Fountian hills was close, but most of the areas of Scottsdale was a decent 15-20 min plus drive. This hotel seems to get a lot of conferences and weddings, which definitely take over the hotel, so keep that in mind. The night of one wedding was a lot of slamming doors and yelling in the halls. Not sure I would stay here again, as we prefer high end accommodations, but it served its purpose for this trip.

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