Nirvana Mediterranean Excellence

“Um outro Antalya”

Eu estava lá no nirvana 2-9 maio de 2014 eu tive sorte, porque eu assisti o dia de abertura das partes no PN4/5 foi perfeito " eu fui transportador em muitos hotéis em Antalya realmente nirvana lagoa algumas coisa diferente, eu tinha upgrade grátis para adulto villa que foi immazing, equipe de entr… Mais

Eu estava lá no nirvana 2-9 maio de 2014 eu tive sorte, porque eu assisti o dia de abertura das partes no PN4/5 foi perfeito " eu fui transportador em muitos hotéis em Antalya realmente nirvana lagoa algumas coisa diferente, eu tinha upgrade grátis para adulto villa que foi immazing, equipe de entretenimento foi o melhor em todos os Antalya estão fazendo excelente noite shows,obrigado por saadullah ,pode,Berken. Bar Man mahmout,mashallah,eshe. Bebidas são originais e luxos, comida é perfeito. Eles oferecem a cada dia diferente comida incluindo red lobester, camarão ,todos os tipos de pizza no restaurante perto do aqua park"há um restaurante aberto 24 horas e cerca de 11 bares ice cream original movimpick doces a cada coisa foi boa, graças ao senhor borhan ele foi muito prestativo. ,O preço de reserva ainda não alta goo livro não se preocupe ,o verde natureza é muito bom eles não destruir qualquer árvore,tenho certeza que vou recomendar para todos ....

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“Very amazing ♥️”

An exquisite hotel with exceptional cuisine. Everything is of the highest standard—beautiful, spotless, and environmentally conscious. The staff are incredibly friendly, attentive, and always ready to accommodate every request, making you feel truly welcome. Every detail reflects quality and care. … Mais

An exquisite hotel with exceptional cuisine. Everything is of the highest standard—beautiful, spotless, and environmentally conscious. The staff are incredibly friendly, attentive, and always ready to accommodate every request, making you feel truly welcome. Every detail reflects quality and care. The hotel fully lives up to its price and is worth every penny. We had a wonderful stay and would gladly return. Highly recommended!

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“Great Holiday - ótimo ambiente”

O nosso grupo de 5 encontrados foram apenas o inglês/irlandês em este hotel - é muito especial para nós. Como um novo hotel, houve alguns problemas muito menores, mas nenhum digno de reclamação. Os restaurantes A La Carte eram excelentes, mas ocasionalmente os campos veio muito rapidamente. Ibrihim… Mais

O nosso grupo de 5 encontrados foram apenas o inglês/irlandês em este hotel - é muito especial para nós. Como um novo hotel, houve alguns problemas muito menores, mas nenhum digno de reclamação. Os restaurantes A La Carte eram excelentes, mas ocasionalmente os campos veio muito rapidamente. Ibrihim em serviços de clientes foi especialmente útil sem dúvida ser demais. Se você gosta de passar um tempo na praia, alugar um pavilhão é uma ótima idéia, a equipe lá são fantásticas. Foi bom ver que o hotel foi concebido para se unir a linha ao redor do pinhal e costa, muito bem definido. Os nossos agradecimentos a todos os funcionários para fazer-nos muito bem-vindo - definitivamente outra visita.

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“Not a resort for English”

Our family recently stayed at Nirvana Mediterranean Excellence in Kemer, Turkey. The resort is visually impressive, with beautiful grounds, excellent entertainment, and two aquaparks, including a dedicated area for younger children. One aspect worth noting is that all of the main pools are 143cm d… Mais

Our family recently stayed at Nirvana Mediterranean Excellence in Kemer, Turkey. The resort is visually impressive, with beautiful grounds, excellent entertainment, and two aquaparks, including a dedicated area for younger children. One aspect worth noting is that all of the main pools are 143cm deep, with only a very small shallow section still quite deep in the largest pool for young children, families with young children may find this limiting, we did! Unfortunately, where the resort falls short is in the consistency of its service. While staff were generally pleasant, training appeared to be lacking in several areas. In the restaurants, main courses were frequently served before starters had been finished, and unfinished drinks were often removed from our table without being checked first. The cocktail service was also disappointing. Many cocktails were poorly balanced, with an excessive amount of spirit and insufficient mixer. Having worked in the drinks industry for many years, I found that the disproportionate use of alcohol often spoiled the intended flavour and quality of the drinks. There were also several issues regarding food service for children as both our grandchildren have allergies, they did try to cater for them but portions were bigger than adult portions and often the wrong items served even through we had given a menu to them that was simple to understand. They did make a sorbets for the children, but this was often served at the same time as the main course rather than afterwards which meant it was melted. They only have gluten free bread, no vegan butter is available, although they did attempt to make it, but it melted into a pool of oil. At breakfast, I ordered two coffees for my wife and myself; while my wife was at the buffet, a hot coffee was placed directly in front of our three-year-old grandson, which could easily have resulted in an accident. On another occasion, a chicken and potato dish for the children arrived sitting in extremely hot water which was disgusting, unsuitable to eat. The beach drink service was equally frustrating. On a quiet, cloudy day when the beach was almost empty, we placed drink orders twice using the QR code system. After waiting a considerable amount of time with no response, we eventually walked to the pier to collect the drinks ourselves, only to discover that staff had not noticed the orders despite there being very few guests around,as they were too busy talking and drinking Food quality throughout the resort was average rather than exceptional lots of stews and pastries, with the oil they use to cook leaving an unpleasant taste in the mouth. Breakfast omelettes, in particular, were prepared using an excessive amount of oil, which affected both the taste and presentation and very over fried. The resort also seemed to cater predominantly to Russian-speaking guests. As English-speaking visitors, we found communication difficult, with a significant number of staff unable to understand our requests, resulting in frequent misunderstandings and lots service errors. Finally, on our first night we discovered that our three-year-old grandson was able to open the bedroom door no safety lock and could open the door easy and the room unsupervised. We had to request that an additional safety catch be installed, which was done, but only when we said if he leaves the room in the middle of the night your responsible, but it was something we felt should have been considered for families travelling with young children.

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