Utopia Blu Hotel

“Another Perfect Holiday at Utopia Blu”

This was my wife and I’s fourth time staying at Utopia Blu, and we were very pleasantly surprised at how consistently great this resort is. We had another fabulous time, and would like to say a huge “Thank You!” to everyone for making our fortnight a memorable and enjoyable holiday. We want to ma… Mais

This was my wife and I’s fourth time staying at Utopia Blu, and we were very pleasantly surprised at how consistently great this resort is. We had another fabulous time, and would like to say a huge “Thank You!” to everyone for making our fortnight a memorable and enjoyable holiday. We want to make a special mention to Manos, for kindly making arrangements for us to stay in our preferred block, as well as for making restaurant reservations. I finally got to put a face to a name, and finally speak with Manos in person. What makes this resort special is that they manage to maintain their highly experienced team, and we were very warmly welcomed, and looked after by some of the best staff in the business. A big shout out to Esmerelda and Mile each evening, Andreas in Meraki at lunch (“I’ll have another beer and a Hugo please” at our usual lunchtime table), and Thomai and her wonderful colleague (really sorry, I can’t remember your name) who looked after us at breakfast and kept us supplied with coffee and tea, sitting under the olive tree. It was also great to see Giovani in the lobby again, and really enjoyed our chats in the evening. We enjoyed an incredibly relaxing holiday in the adult only area, where the pools are always crystal clear, and grateful for the morning visit from the parasol guy who always said “Kali mera”. The one area that we did notice a slight drop in usual standards was the night time lobby bar drink service, which started off terribly slow and unreliable. After sharing feedback with the Guest Relations team during the first week, I was pleased to see a significant improvement over the next couple of days. The table service for evening drinks after this went straight back to our usually high standard, and we both really appreciate how our feedback was positively responded to. Couldn’t ask for a better service. The only real constructive feedback that we can offer is that during our stay, we were asked several times by new arrivals where they could find a specific restaurant, and where to exchange their pool cards for complimentary pool towels. We were always more than happy to help share our experience, however I do think that more information could be provided on check-in, including a map of the resort. There is only one resort map that we could find, and that was badly faded and not at all easy to understand. There was also some confusion in week one about our water bottles being replaced in the room. Reception sorted this for us, however a clear explanation that plastic water bottles are not typically replaced, and should be refilled should also be better explained, before throwing our empty bottles away. Overall, this hotel is maintained to an exceptionally high standard, and offered us a perfect fortnight of sunshine, relaxation, and plenty of Greek salads and rose wine. All of the staff’s hard work pays off and we would rate Utopia Blu 10 out of 10! We have already booked to return again in 2027, and can’t wait to see all of the familiar faces who help to make our holiday so special. Thank you Utopia Blu and see you next year! Matt & Sue Jewkes

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