Le Méridien Downtown Fort Worth

“I WILL BE BACK”

Paetyn is an outstanding bartender. She is attentive, skilled, and consistently make great drinks while keeping the energy positive and welcoming. Even when it’s busy, service stays sharp and professional. She is the kind of bartender who makes you want to come back, and they clearly elevate the ex… Mais

Paetyn is an outstanding bartender. She is attentive, skilled, and consistently make great drinks while keeping the energy positive and welcoming. Even when it’s busy, service stays sharp and professional. She is the kind of bartender who makes you want to come back, and they clearly elevate the experience. As a downtown local I will be back!!!

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“Paetyn took great care of us at the downstairs bar”

Paetyn was awesome took great care of me and my wife on our vacation Shoutout to her

“Tiffany Sets the Standard for Hospitality!!!”

My experience at Le Méridien was very mixed, and frankly, not what I typically experience during a Marriott stay. The accommodations themselves were excellent. The interior décor was incredible—stylish, thoughtfully done, and one of the standout parts of the property. The hotel has a great look an… Mais

My experience at Le Méridien was very mixed, and frankly, not what I typically experience during a Marriott stay. The accommodations themselves were excellent. The interior décor was incredible—stylish, thoughtfully done, and one of the standout parts of the property. The hotel has a great look and feel, and the physical space absolutely delivers. On the service side, Tiffany was absolutely fantastic. She was attentive, personable, on top of everything, and provided exceptional customer service. The gentleman who brought out our food was equally impressive—friendly, attentive, professional, and genuinely service-oriented. Quite frankly, Tiffany and the male server should be teaching the rest of the staff how to set the tone with patrons. They understood that hospitality starts with the interaction, and both made guests feel welcomed and taken care of. Another employee with blonde-highlighted tips was also excellent, and the valet team was friendly, efficient, and welcoming. Unfortunately, there were some significant misses. Brittany at the front desk was incredibly rude and demonstrated very little of what I would consider basic hospitality or customer service. That interaction was particularly surprising because it is simply not consistent with the level of service I normally experience at Marriott properties. The biggest missed opportunity, however, was the pool. The pool was busy, with easily 70 people there at any given time, yet food and beverage service was incredibly inefficient. There is a tremendous revenue opportunity sitting around that pool that the hotel simply is not capturing. The server delivering food and drinks at the pool was rude, flippant, and gave the distinct impression that she did not want to be there or serve guests. We would have happily continued ordering drinks and food—and tipping accordingly—had someone been actively and pleasantly providing service. Instead, she missed out on significant tips, and the hotel missed out on significant additional revenue. With that many guests around the pool, there should be a much more efficient system for taking orders, delivering drinks and food, and checking back with guests. The demand was clearly there; the service was not. And one last note: the pizza could definitely be better. For a Marriott-affiliated property and the price point, the food quality should better match the overall experience the hotel is trying to provide. There is a lot to like about Le Méridien. The accommodations were excellent, the interior design was outstanding, and there are clearly some exceptional employees—particularly Tiffany and the male server—who understand hospitality and how to set the tone with guests. Unfortunately, the inconsistency in service, especially at the front desk and pool, was surprising and well below what I have come to expect from Marriott.

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“Very Good but not a Great Hotel”

Le Meridien Fort Worth was fully booked with guests attending a convention at the Convention Center nearby. We chose the Hilton as our alternative. This used to be the Texas Hotel was President and Mrs. John Kennedy's hotel of choice on the trip during which he was assassinated. This Hilton is … Mais

Le Meridien Fort Worth was fully booked with guests attending a convention at the Convention Center nearby. We chose the Hilton as our alternative. This used to be the Texas Hotel was President and Mrs. John Kennedy's hotel of choice on the trip during which he was assassinated. This Hilton is very overrated and ridiculously expensive...$460 including fees per night. There is no pool, nor ice makers on each floor, ...no continental breakfast. Ambience and room furnishings were excellent but woodwork in many areas of the property need a repainting. The highlight of the stay was the staff who was always ready to assist the guests. They were all unusually attentive. My guess is the Le Meridien would be a better choice even with a room rate significantly more costly. For those looking for the great location but need to spend fewer dollars, check the large Hampton Inn which is conveniently located right around the corner.

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