Grand Aston Puncak Hotel & Resort

“Experience”

i had a wonderful stay at this hotel. The room offered the best mountain view, and waking up to such a beautiful landscape every morning was truly unforgettable. The room was clean, comfortable, and very relaxing. The service was outstanding, and all the staff were incredibly warm, welcoming, and … Mais

i had a wonderful stay at this hotel. The room offered the best mountain view, and waking up to such a beautiful landscape every morning was truly unforgettable. The room was clean, comfortable, and very relaxing. The service was outstanding, and all the staff were incredibly warm, welcoming, and friendly. A special thank you to Kak Allica, who made our stay even more enjoyable with her kindness and excellent hospitality. It was a pleasure meeting her. I highly recommend this hotel to anyone looking for a peaceful getaway with breathtaking mountain views and exceptional service. I will definitely come back again!

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“Yoga”

Yoga with coach nase was very insightful and relaxing!!

“Pilates with coach Resti”

Pilates nya seru, coachnya professional.

“Great food and warm staff, but rooms and gym need attention”

We were pretty tired from the traffic crawling up the Puncak pass, so pulling into the Grand Aston was a welcome sight. The hotel describes itself as "the most trusted hotel in the archipelago," which sets a very high bar for a 5-star property, though the actual experience was a bit more down to ea… Mais

We were pretty tired from the traffic crawling up the Puncak pass, so pulling into the Grand Aston was a welcome sight. The hotel describes itself as "the most trusted hotel in the archipelago," which sets a very high bar for a 5-star property, though the actual experience was a bit more down to earth. Check-in went smoothly, and the front desk team was warm and welcoming right out of the gate. The rooms were clean, but you can tell the property is showing its age. In both of the rooms we booked, the floorboards were broken and buckled—definitely something that needs a good fix. I popped down to check out the gym, but it was a big disappointment. It’s small, dirty, and felt neglected, with just a single chest press machine, an out-of-order treadmill, and an old set of dumbbells that felt unsafe to handle without pinching your fingers. It really needs a full refresh. That said, several highlights made the stay enjoyable: 1. The Staff: Genuinely kind and attentive across the entire property. 2.The Pool: Spotlessly clean and a wonderful spot to relax. 3. Plum Restaurant: Easily the highlight of the stay. The food was fresh, delicious, and cooked well. Overall, Grand Aston Puncak has its merits, but calling it the most trusted hotel in the region feels like a stretch given the physical condition of the rooms and facilities. The outstanding dining, clean pool, and great service make it a decent stay, but the property hardware falls short of true 5-star standards.

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