Ocean Eden Bay - Adults Only - All inclusive

“Island girl”

Beautiful people wonderful service. Need taller toilets

“Privilégio? (na verdade)”

O positivo. O resort é lindo. A comida era incrível. Os funcionários foram muito simpáticos (havia um mal-humorado aqui ou ali), os shows eram excelentes e o tempo estava claro e quente. O negativo. Após a nossa chegada, uma longa espera na alfândega e na imigração nos deixou muito cansados na che… Mais

O positivo. O resort é lindo. A comida era incrível. Os funcionários foram muito simpáticos (havia um mal-humorado aqui ou ali), os shows eram excelentes e o tempo estava claro e quente. O negativo. Após a nossa chegada, uma longa espera na alfândega e na imigração nos deixou muito cansados na chegada à recepção da baía de Ocean Eden. Um parente meu estava chegando um dia depois de nós e ele havia reservado algo que eles chamam de “Privilege”. Para garantir que pudéssemos passar mais tempo com ele, decidimos fazer um upgrade. Por uns consideráveis $ 490 us ($ 684 ca) decidimos atualizar. Eles aceitaram nosso dinheiro de bom grado, mas não nos informaram exatamente o que o privilégio incluía. Fomos levados a acreditar que havia dois restaurantes privilegiados e uma área de praia isolada e privilegiada. No terceiro dia de nossa estadia, acidentalmente encontramos um jovem simpático chamado Jamario. Percebendo nossas pulseiras de privilégio, ele nos perguntou quem era nosso “mordomo”? Nós dois exclamamos “o quê”? Jamario explicou ainda que deveríamos ter recebido dois mordomos (turnos da manhã / noite). Eles funcionam para fornecer basicamente tudo o que precisávamos. Ou seja; reabastecer a geladeira, fazer reservas em restaurantes, oferecer passeios de carrinho de golfe pelo grande resort e quaisquer preocupações, para citar apenas alguns serviços. Na praia todos os dias havia hóspedes não privilegiados nas cadeiras reservadas para hóspedes pagantes. Periodicamente, a segurança do hotel os via, mas com mais frequência notificados por “clientes pagantes” e eles eram solicitados a desocupar. (Parece esnobe, mas paguei um bom dinheiro por isso). Um grupo veio com privilégios mistos e não e foi autorizado a ficar mesmo depois de ser abordado pela segurança? Não fomos informados pela recepção sobre o horário do mordomo, portanto, nos horários em que tentamos utilizar seus serviços, eles não estavam disponíveis para nos atender. Há MUITO mais para descrever aqui, mas no final das contas, NÃO ficamos nada felizes em gastar o dinheiro extra quando acabamos fazendo tudo sozinhos. Fomos ao serviço de atendimento ao cliente para verificar a devolução do custo do privilégio e recebemos 30% de desconto no custo do privilégio na “próxima” vez que visitarmos. Somos idosos e com um orçamento fixo e agora NÃO voltaremos a este resort. Se eles tivessem devolvido metade do nosso dinheiro pelo privilégio, eu teria retornado, mas não comprado o pacote de privilégios. Pagarei um pouco mais no momento da reserva e ficarei no Sandals, onde estivemos da última vez.

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“Primeira e última vez na Jamaica.”

O resort está bem pelo preço. A comida era medíocre. A Rota 66 ficou sem carne de porco desfiada, o garçom revirou os olhos quando pedimos vinho, definitivamente com poucos funcionários. Café da manhã típico de resort. Blue Moon foi muito bom. O serviço é inferior, exceto Carla na piscina. Ela semp… Mais

O resort está bem pelo preço. A comida era medíocre. A Rota 66 ficou sem carne de porco desfiada, o garçom revirou os olhos quando pedimos vinho, definitivamente com poucos funcionários. Café da manhã típico de resort. Blue Moon foi muito bom. O serviço é inferior, exceto Carla na piscina. Ela sempre tinha um sorriso e era super simpática. Parecia tortuoso para o pessoal estar lá. Ninguém recolhe lixo no resort. Canudos, pontas de cigarro, papel e até mesmo um absorvente interno não utilizado, deixados nos arbustos durante dias. Barata no nosso banheiro no primeiro dia. A banheira não era limpa há algum tempo. Tentar conseguir toalhas de mão era uma luta comum. Me senti seguro no resort, exceto na área do fornecedor. A segurança verifica sua entrada e saída. Não vou voltar.

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“Ocean Eden Bay, June 2026: The Good, the Bad, and the Ugly”

Overview: The resort is beautiful and the rooms are very well laid out. Also, some of the restaurants served decent a la carte meals. But in my opinion, that’s where it ends. The food was mediocre and very repetitive in the buffet – think potato patties every morning. The beach was mostly rocks exc… Mais

Overview: The resort is beautiful and the rooms are very well laid out. Also, some of the restaurants served decent a la carte meals. But in my opinion, that’s where it ends. The food was mediocre and very repetitive in the buffet – think potato patties every morning. The beach was mostly rocks except for a small area designated for the “priviledged” class. Our room had humidity issues as the sheets and floor stayed damp or wet the entire time with a sticky feel regardless of what temperature you set the air conditioning at (several other guests had the same issue). Most restaurants were not air conditioned – not even the disco or reception room for a destination wedding! And staff on the whole were quite bitter towards guests. This 5-star resort was more like a 3-star and I’m afraid I will not recommend it to anyone. THE ROOM – Although the layout is very good, beware of rooms on the bottom floor or the top 5th floor. There are many huge cockroaches everywhere, all over the resort, and I do not recommend getting a 1st floor room because of it. The room doors open into a hallway that is exposed to the outside areas and if you have a gap along the floor, which we did, you risk a few surprises in the night. The top floor is also not recommended. It has a better view, however it does not have a proper roof so you are exposed to rain and sun most of the day. And since there is no roof, you do not get a swing chair on the 5th floor. I also don’t recommend building 4 as it gets full afternoon/evening sun and it was impossible to use the balcony during that time. We changed rooms from 5th floor in building 4 to 3rd floor in building 3 and although we had humidity issues in that room, it had lots of afternoon shade and we were able to use the swing chair on the balcony. The humidity issues made our stay somewhat uncomfortable, however. The floors stayed wet all day when the staff mopped and I had to drag a towel around with my feet regularly to attempt to keep them dry. The sheets always felt sticky and damp and everything in my suitcase when I got home was still sticky and damp. The salty humid air condenses on everything in the room – although our first room did not seem to have this issue. The balcony chairs are designed for a cushion but none have them anymore so you will sit with a bar in your rear – we used couch cushions to remedy this. Room staff will not give you all the usual towels unless you tip. This may have just been our girl but I had to leave a note and $5 to get hand towels. Once I had to bring up a dry pool towel in order to shower – because nothing dries in the room. You must also leave tips for the mini-bar fellow if you want coffee. One last thing, I noticed that the swim-ups did not have loungers like in the photos. They had reclining chairs. Although the other resort for families appeared to have loungers. THE FOOD – The buffet was very small and basic with a repetitive menu. I could be spoiled because I’ve been on a few cruises but this resort food was not in the same ball park as cruise food (at least Celebrity Cruises). I also did not like that you had to interact with 3 staff members every time you went to the buffet, even if you just wanted a bit of fruit and a coffee. You have to check in with your name/room#, then you wait for another staff member to seat you, then you wait for your waitress to bring you coffee/tea or a drink and then you tip. If you want to bring something back to your room, make sure you bring ziplock bags with you. I was lucky to have one that I used to bring fruit back each day. They have nothing disposable, not even in the coffee shop. When we changed rooms I went to get 2 coffees and 2 sandwiches from the coffee shop while my partner waited at reception with the luggage (there is only one coffee shop for both resorts so expect a line) and is all she had was napkins so I had to balance everything and wait for someone to open the door for me – no trays, no bags, no paper plates. Air conditioning seems to be at a premium because they don’t often turn it on, not even in the disco. This was a destination wedding and they used “The Red Snapper” for the reception room and it was blistering hot in there. They did not even open the doors for cross ventilation. I felt so bad for the wedding party. Everyone ate quickly and we all went straight outside. The music was inside however, so the only dancers were the young ones, and they jumped in the pool right after. The food at the reception was sub-par and minimal so keep this in mind if you are thinking about a destination wedding here. We did find one restaurant that turned on the air conditioning regularly (the French Restaurant) so we ate there mostly and the food was very good. THE RESORT – The resort is absolutely beautiful - well maintained and nicely laid out. There is not much shade around the pool but if you go early you can usually nab one of the covered gazebos. We were down there around 7am and had no problem getting one. There are no umbrellas around the pool because it is so windy all the time. I brought a collapsible umbrella but it was impossible to use it either around the pool or on the balcony because of the strong wind. The beach is mostly rocks once you go in the water. I’ve heard this is common in Jamaica. There is only one section that is sandy to walk out but it’s reserved for “The Privileged” level. You can get loungers right beside it though and walk over in the water, although we did get some negative vibes from one couple. The rest of the beach is so rocky I actually saw one fellow drop down on his stomach and wade out using his hands until he could swim above the rocks. So make sure and bring water shoes but still be careful walking. My partner did not like how “The Privileged” areas made him feel. Around the pool this area is right in the middle on an upper level. We felt a little disheartened, like we didn’t deserve the good loungers or the better beach lol – even though our trip was close to $5,000 CDN. I was also disappointed that the lazy river, although short, got you completely soaked at several locations so I was not able to use it (I like to gently float around with my sunhat on, but that is not possible there). It’s great for kids though and the tubes are provided. A few staff were amazing of course, but overall most barely spoke to us and never smiled – they were almost robotic. One sad fellow really stood out because he was filling our drinking glasses at the wedding reception and he basically poured water all over the plates and all over the table, not being careful as he poured – but it honestly looked intentional. I’ve never seen that before. I don’t think staff are treated well at this resort, and it really shows through their attitudes. All in all, the resort is beautiful and has huge potential. But as it stands, I’m afraid we will never return. We both agreed that it was an expensive mistake to go - at least for us. Hope this has helped someone.

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