Courtyard By Marriott Lenox Berkshires

“Clean and Comfortable”

Really enjoyed my stay here. The room was spacious, well thought out and I loved having a couch with a tv table and a large footrest. The microwave and mini refrigerator were cleverly hidden behind a door so no humming sounds from the fridge. Though I didn’t use it, coffee is provided via a Kuerig … Mais

Really enjoyed my stay here. The room was spacious, well thought out and I loved having a couch with a tv table and a large footrest. The microwave and mini refrigerator were cleverly hidden behind a door so no humming sounds from the fridge. Though I didn’t use it, coffee is provided via a Kuerig maker. The room was spotless and had one of the largest tv screens I’ve ever seen in a hotel room. A few issues with the heat blowing cold air other than that everything else was great. I asked for the top floor away from the elevator which did put my room over the fire pit but no one used it so no noise from that. Be aware that construction is going on and can be heard in the morning so ask for the opposite end of the hall or a room facing the road. I didn’t use the pool or work out room nor did I eat anything at the hotel however they are all available. My greeting was friendly, check in quick and my requests granted.

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“Super nice hotel, great breakfast, overpriced rooms”

Very nice place, but seriously, hotel prices have gotten ridunculous. I could not locate a lower price on any travel site or the hotel site. This makes me hesitate to visit again.

“Sem café-da-manhã”

Bem cuidado e boas instalações. TV grande no quarto. Boa piscina quente coberta. Academia muito básica. Cafeteria Sturbuks no saguão que dá um café a escolha. Não tem bufê de café-da-manhã. Não trocaram a roupa de cama nem as toalhas nenhum dia. Apesar de um ter pedido na recepção quando fiz o chec… Mais

Bem cuidado e boas instalações. TV grande no quarto. Boa piscina quente coberta. Academia muito básica. Cafeteria Sturbuks no saguão que dá um café a escolha. Não tem bufê de café-da-manhã. Não trocaram a roupa de cama nem as toalhas nenhum dia. Apesar de um ter pedido na recepção quando fiz o check-in. O mesmo aconteceu com todos quartos da minha família.

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“Okay stay”

Due-to miscommunication with Marriott when reservations were made we arrived at 8:00 AM for check in knowing we were early. We were told by the person at the front desk we could not check in. Tried to explain that when reservation was made agent stated it would be no problem as the hotel had few bo… Mais

Due-to miscommunication with Marriott when reservations were made we arrived at 8:00 AM for check in knowing we were early. We were told by the person at the front desk we could not check in. Tried to explain that when reservation was made agent stated it would be no problem as the hotel had few booking that time of the month. Front desk person seemed to be annoyed and reluctantly looked up the reservation and happily said there was no reservation. Fortunately we had the e-mailed confirmation. She made it seem as if she was doing us a favor by checking us in. As far as the hotel the rest of the staff was wonderful. Advised us where to eat and shop if needed. Basic room was small but clean. Two complaints. Two drawers for two people occupying a room for anything longer than a one or two night stay are not enough. No safe in room. Really irked that there was no printed station guide for the television and the fact that the tv remote had no buttons with numbers on it so it was not possible to change channels directly after you figured out which station you may have wanted to watch again. Maybe it’s me! Pricing of items sold in the Market and Bistro are what I consider to be on the high side. A candy bar or a 20oz. soda are each $4.00. Breakfast sandwich and a coffee $16.00 and change. The price of convenience! Suggestion… try and extend breakfast operating hours of Bistro. Overall the hotel the hotel is okay.

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