Best Western Premier Tides Hotel Orange Beach

“Hidden gem!!!”

I can not begin to tell you what a hidden gem this place is!!!! Prime location, not too loud, feels super boutique, some rooms have bunk beds and Xbox’s for the kids, I could go on… but their customer service made me feel like I was staying at a Ritz Carlton. Kara or Cara (I am not sure about the s… Mais

I can not begin to tell you what a hidden gem this place is!!!! Prime location, not too loud, feels super boutique, some rooms have bunk beds and Xbox’s for the kids, I could go on… but their customer service made me feel like I was staying at a Ritz Carlton. Kara or Cara (I am not sure about the spelling) made me feel like the biggest VIP during check in and during my entire stay! 10/10 will highly recommend to friends.

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“Still Good”

I love staying at this place, I think this was my 7th time. The rooms are always very clean and the beds are comfortable. The hotel grounds are well kept. The staff members are very polite and helpful if you have questions. I feel some of the changes that have been made over the years have made i… Mais

I love staying at this place, I think this was my 7th time. The rooms are always very clean and the beds are comfortable. The hotel grounds are well kept. The staff members are very polite and helpful if you have questions. I feel some of the changes that have been made over the years have made it less appealing to some. I for one think taking the coffee makers out of the rooms is ridiculous. We had to bring our own coffee maker, coffee and cups. I don’t mind paying for the breakfast, it is very good. I do wish they would just let us help ourselves to the drinks as it use to be a few years back. This time the servers were a little disorganized a few mornings plus now you are expected tip for them bringing drinks only to your table. I feel the quality of the bathroom toiletries have declined over the past few years. The tissue used now seemed very low quality. I will probably return again within the next year but if things keep being taken away or more charges added I will be more inclined to look elsewhere when looking for a place to stay in Orange Beach.

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“Mixed Feelings”

I have mixed reviews of this place . Good parts. It was right in the beach and we had an ocean view on the 6 floor . Room was as clean and bead was ok. Customer service at the desk was great and the in house pizza you can order was excellent. Now the cons : There was only 1 elevator working so s… Mais

I have mixed reviews of this place . Good parts. It was right in the beach and we had an ocean view on the 6 floor . Room was as clean and bead was ok. Customer service at the desk was great and the in house pizza you can order was excellent. Now the cons : There was only 1 elevator working so some rides took awhile . For a room that was over $ 1300 dollars I expected a little more . The back board was coming off the bed and there were chips on stuff throughout the room. The bathroom was clean but the shower need some more attention. Breakfast cost you 14.99 for a buffet for adults . No coffee makers in the room and you can’t get coffee until 7 for a price . The beach and umbrella are a rent me until you bring your own. I bought 2 waters and 2 little cups of ice cream and cost me right at 20 dollars . The cleaning crew never made it to our room. We would leaved at 7 in the morning and come back around 5 and she still hadn’t been there . She knocked in our door about 5:30 for cleaning. We were getting ready so we did towels and told her to come back . She did not understand us at all. So the room was never cleaned . Not the best experience.

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