Grand Mercure Lake Biwa Resort & Spa

“A wonderful hotel in Nagahama!”

Member have its privileges! Our very 1st stay with Accor properties in Japan and we are 1000% satisfied and pampered to date!!! Platinum member. Checked into Grand Mercure Lake Biwa Resort & Spa in Nagahama yesterday. Welcome by Mr Satosan with great hospitalities and enthusiasm. A real kind, … Mais

Member have its privileges! Our very 1st stay with Accor properties in Japan and we are 1000% satisfied and pampered to date!!! Platinum member. Checked into Grand Mercure Lake Biwa Resort & Spa in Nagahama yesterday. Welcome by Mr Satosan with great hospitalities and enthusiasm. A real kind, fun and comical hotel manager! Specialised checked in table for members. All facilities and benefits explained in details. Breakfast, dinner if needed and late checkout needed. Room upgraded without requesting. Complimentary breakfast daily. We booked the 1st night buffet(30% off) and a special dedicated table was arranged (surprise) though restaurant was almost full house. Entire buffet was wonderful and delicious. Well taken care and recognised by the mangeress and all the staff which was another surprise. Dedicated special member table for breakfast too! All the wonderful great staff really deserve our appreciation and thousands thank you. Great hospitalities, ownership and responsilities. Regarding room, we had booked the simpliest room and was upgraded to a high floor scenic Biwa lake and Nagahama castle facing room! Fabulous sunrise with a golden Biwa lake! Planning to cancel a day of outing to enjoy all the facilities, food and services Mr Satosan and team of enthusiasm staff will be offering in these 3 more days!!! Can come again!!! Beware that the lounge at lobby is open to all hotel guests with plentiful of liquors and tibits. Not our usual executive lounge services. Nice to have. More sharing on some sightseeing points later.

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“highly recommend”

I would like to start by expressing my gratitude to Mr. Koji Ito (居藤幸治) for his kind assistance and clear communication prior to my stay. His support made the check-in process smooth and worry-free. The breakfast is open to almost all guests and requires advance reservation of time slots. Although… Mais

I would like to start by expressing my gratitude to Mr. Koji Ito (居藤幸治) for his kind assistance and clear communication prior to my stay. His support made the check-in process smooth and worry-free. The breakfast is open to almost all guests and requires advance reservation of time slots. Although it can be crowded, everything was well-organized, and the food selection was extensive and replenished promptly. The only small suggestion I have is to introduce a bit of variety day by day, as the menu was almost the same every morning. There is also a lounge, similar to an executive lounge, but open to nearly all guests. It runs from afternoon until late evening, closing only during dinner hours. Drinks and beverages were plentiful, and despite the popularity, there were always enough seats available, so no need to wait in line. The recognition of Accor members was excellent. I stayed in a high-floor corner room with a lake view, which was both quiet and offered stunning scenery. The room was spotlessly clean, and the facilities were well-maintained. A special highlight was that I happened to stay during the three-day Fireworks Festival. Watching the fireworks display directly from my room was a truly unforgettable experience. In summary, I highly recommend Grand Mercure Lake Biwa Resort & Spa for both business and leisure travelers.

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“Hotel resort ao lado do lago do Nagahama no preço do orçamento!”

Ficamos uma noite com a minha esposa para passeios turísticos. Embora o nosso quarto era lateral com vista para cidade (Quarto nº 851) poderíamos realmente gostei da bela vista local da cidade e Mt.Ibuki do nosso quarto. Hotel em si parecia velha, no entanto, a maior parte foi renovado e confortáve… Mais

Ficamos uma noite com a minha esposa para passeios turísticos. Embora o nosso quarto era lateral com vista para cidade (Quarto nº 851) poderíamos realmente gostei da bela vista local da cidade e Mt.Ibuki do nosso quarto. Hotel em si parecia velha, no entanto, a maior parte foi renovado e confortável. Não existem bebidas no frigorífico do quarto. No entanto, muitos tipos de bebidas estão disponíveis na loja de recordações (G Floor) e máquinas de venda automática em cada andar. Duas lojas de conveniência (Seven Eleven, Family mart) estão também disponíveis na distância de trabalho do hotel. Estilo japonês banho público grande está também disponível para hóspedes. O banho ao ar livre (água é turva desde o banho é fonte de água quente) é altamente recomendável. Devido à regra local japonês, o imposto de banhos (JPY300) é cobrado, no entanto, no momento do check-out mesmo se não utilizar banheiro público. Apenas Phoenix TV (HK) podem ser apreciadas como canais não-japonês de TV no quarto. Todos os outros canais de televisão locais. Entretanto, o pequeno-almoço em estilo de Buffet foi altamente recomendado. Alguns alimentos servidos no café da manhã são vendidos na loja de recordações. Também compramos alguns depois nós apreciamos o pequeno-almoço no restaurante com buffet. Se eu vou ter a oportunidade de visitar Nagahama novamente, com certeza vou escolher este hotel para visita.

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