Mahogany Hôtel Résidence & Spa

“Grande Férias simpática”

Vamos, praia maravilhosa, limpo e o muito atenciosa e amigável. Serviço é muito bom. A comida é boa também não há nada a reclamar. Muito boa escolha para as suas férias em Guadalupe. Podemos reservar as nossas excursões directamente no hotel e ficamos muito satisfeitos com a qualidade e pontualidad… Mais

Vamos, praia maravilhosa, limpo e o muito atenciosa e amigável. Serviço é muito bom. A comida é boa também não há nada a reclamar. Muito boa escolha para as suas férias em Guadalupe. Podemos reservar as nossas excursões directamente no hotel e ficamos muito satisfeitos com a qualidade e pontualidade. A única coisa que não gostei é a Internet não tinha de pagar e não funcionar muito bem em todas as áreas. O nosso café da manhã foi incluído, mas tivemos que repetir todas as manhãs mas peço desculpas. No geral muito boa experiência!

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“An American experience in a French speaking Island”

I must admit I only completed research on the Island of Guadeloupe only after I booked my flight, and it should go noted my french vocabulary consist of possibly 10 words. With that said I will tell you that reviews you read about people around the speaking enough English to communicate with you is… Mais

I must admit I only completed research on the Island of Guadeloupe only after I booked my flight, and it should go noted my french vocabulary consist of possibly 10 words. With that said I will tell you that reviews you read about people around the speaking enough English to communicate with you is not exactly true. I was very happy I chose to book a hotel vs. an air BnB since I knew I would feel more comfortable knowing the hotel would have to have at least one English speaking representative. Hotel & Room- I will start with the start of the weekend trip to Guadeloupe. The staff at the hotel were very delightful and very helpful and they did speak English. *Do know that the Mahogony is a part of Le Creole, so they share all general spaces and it makes it easier when telling your taxi where you are heading.* Each night there was live music in the lobby which was nice. The hotel appeared very nice with modern touches to decor but I will say there was at least one to two roaches that were seen in around the hallways to the rooms daily, never inside the room. Other Caribbean bugs and insects were also see but were expected. The rooms were spacious and cleaned everyday. I did have a king room but was given a two twin bed room where they just pushed the mattresses together. The room was equipped with a kitchenette in the balcony. The room does use the French plug, I suggest you pack an adapter. Pool & beach- The pool was quiet calm and clean, I spent my last full day in the hotel and enjoyed the pool which was great. There weren't too many people so finding chairs wasn't a hassle. The beach was also quiet and calm, beach isnt very large as they have a rock wall that closes in their beach. Everything on the Island is charged in Euros so if you have to and can change before getting to the island I recommend it, the exchange was brutal (believe it or not the best rate was at the hotel but they limit the amount you can change daily). I will say I did not eat at the hotel so I cannoot comment on the food in the hotel but the food around the island was amazing. The hotel is surrounded by so many great dining experiences and restaurants and a casino- all walking distant. Most of the meals were consumed walking distant from the hotel- but again language barriers were a problem as almost all menus were in French and not many of the servers spoke English. My recommendations to try near the hotel are Safari Pizza, D'lys tropikal and Creperie le Boss, and what appeared as a chain bread shop near by that I cant remember the name. Gladys at concierge was extremely helpful in helping us book a two excursions one which was a tour of pointe-a-pitre, we found wasn't exactly worth it but the second which was a tour in Les Saintes which was amazing and I highly recommend. Gladys was able to book us an English translator which helped since every tour guide only spoke french. Cons to the hotel- One would be the roaches seen around the halls of the property. Lack of towels in the room. The charge per person to the room which makes no sense since you dont get any service per person when staying in the Mahogony. Lastly which was extremely disappointing was the quote vs. what I was charged for staying at the hotel. When I book I was quoted a price in USD for the room, when I arrived I was informed I was not yet charged and was given the price in Euros, When I arrived home I realized I was neither charged what I was quoted in USD or in Eur but instead more plus the USD conversion fee by my bank. I dont like they appear to try and sneak charges into your bill by upcharging or finding things to charge you for.

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“Muito Cara, mas com uma ótima piscina”

Este hotel é basicamente um edifício no interior um outro Hotel: Le Creole Beach & Spa. É claro, o pior bloco de quartos, muitos dos quartos foram reformados, mas ainda não é worth o preço, com uma pequena diferença de preço que eu prefira ficar no Le crioula em vez disso. O sistema de Internet nã… Mais

Este hotel é basicamente um edifício no interior um outro Hotel: Le Creole Beach & Spa. É claro, o pior bloco de quartos, muitos dos quartos foram reformados, mas ainda não é worth o preço, com uma pequena diferença de preço que eu prefira ficar no Le crioula em vez disso. O sistema de Internet não é o melhor, 5 Euros por cada consecutivos 8 horas, o problema é que você precisa para iniciar sessão em todos os tempos e apenas um dispositivo no momento. Também serviço de Internet não chega ao grupo de farest dos quartos em mogno. Muito caro e não incluem pequeno-almoço, então no final é melhor reservar Le crioulo que não. A comida no restaurante é bom e a variedade é pobre. Nada notável a praia, mas a piscina é realmente muito agradável e relaxante, vista para o mar. Também música ao vivo agradável é jogado à noite no lobby

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“Ele cresceu em nós!”

Ficamos no Hotel Residence em mogno e Spa duas vezes em Janeiro/Fevereiro. O check-in foi adorável. Ficamos surpresos, no entanto, em nosso quarto com camas de solteiro juntas ( com a roupa separada) que era para ser o nosso quarto de cama King que tínhamos reservado. Nós ainda mais surpreendido pe… Mais

Ficamos no Hotel Residence em mogno e Spa duas vezes em Janeiro/Fevereiro. O check-in foi adorável. Ficamos surpresos, no entanto, em nosso quarto com camas de solteiro juntas ( com a roupa separada) que era para ser o nosso quarto de cama King que tínhamos reservado. Nós ainda mais surpreendido pela falta do Gerente do desejo de fazer qualquer concessão para nós. Eles mudaram o segundo as roupas na segunda noite, mas ainda havia um gap de horror no meio. Muito Europeu, que compreendemos. A barreira não ajudar. No entanto, o agradável bar com funcionários simpáticos, os restaurantes, e relaxante piscina foi feita para o quarto de hotel. A praia de dique tem foi muito bom também. A pequena sanduíche e pizza restaurante na praia era ótima. Os quartos podem ser um pouco escuro. A kitchenette na varanda era bom. No geral, uma estadia agradável. Mogno está na mesma propriedade La Creole (parece ser apenas um edifício separado). A equipe é maravilhosa, assim como o restaurante e bar.

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“A dull room with no view”

The dullest room I have ever stayed in. As I and my husband arrived at the hotel rather late after a long journey from Europe, we just wanted to get some rest. The bed was pretty comfortable, the air conditioning worked well and the bathroom seemed fine, so the way the room looked like didn`t matt… Mais

The dullest room I have ever stayed in. As I and my husband arrived at the hotel rather late after a long journey from Europe, we just wanted to get some rest. The bed was pretty comfortable, the air conditioning worked well and the bathroom seemed fine, so the way the room looked like didn`t matter. We also knew that we would stay there only two nights, so ... The morning revealed more. The room we had booked was supposed to be a sea view room. There was no view. The idea of the balcony or the terrace (choose for yourself) was really surprising. It was actually a kitchenette. In order to get there and see te outside world, one had to pull up the shutter (it made a lot of noise, probably waking up everybody in the nieghbourhood). Once you pulled up the shutter, you could step outside and see an old, rusty gate and some high plants, no sea for sure. But just a few steps away, there it was - the sea and some open space. Anyway, whenever we entered the room, it was dark and dull (very limited furniture, nothin on the walls, sad colours) as the shutter had to be closed. Once we were in the room, we could pull up the shutter and enjoy some sunshine. There was no mini bar in the room. I guess most guests come from Europe late evening (as we did) and there is nothing to drink in the room. apart from a bottle of water in the kitchenette fridge. Sure we felt disappointed as we booked the place more than six months beforehand. We both agree that the place is simply overpriced because of the room, mostly. Although the room was quite expensive, we had to pay extra for breakfast, which was ok but nothing special. If you decide to have your breakfast outside, beware of the birds! I couldn`t sleep a wink at night because of the birds or/and frogs. So loud! Sure, I realise it wasn`t the hotel`s fault. The hotel itself is quite nice. A relaxing bar and swimming-pool area. Good location - a few decent places to eat out. But if you need to order a taxi, well, you need to be very patient. And a final word on the staff - the guy who checked us in - bored with his job, so I suggest he should consider changing his job. I can`t imagine spending at Mahogany my two-week holiday.

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