Hoi An Waterway Resort

“Relaxing and worth while”

We stayed a week at this resort and found it well managed with helpful and friendly staff The food was great and the drinks were cold. Room was very comfortable and spotless. Great pool and gardens and quite close to the main part of the old town

“Simply wonderful”

What a lovely place. The rooms are massive and really well appointed. The views are lovely. It’s only a relatively small hotel, so has a family vibe about it. The staff are great (especially Van, Paul and Freya). They could not do any more for you. The area it is in is great, and there is plent… Mais

What a lovely place. The rooms are massive and really well appointed. The views are lovely. It’s only a relatively small hotel, so has a family vibe about it. The staff are great (especially Van, Paul and Freya). They could not do any more for you. The area it is in is great, and there is plenty to see, do and explore. Otherwise you can just chill by the pool and relax.

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“Lovely friendly resort”

Lovely Resort We stayed here as Karma members and enjoyed the member benefits,discounts and hospitality / services All staff were exceptionally professional,polite and hardworking Please request a ground floor room if you have any walking /climbing limitations because there is no lift The free sh… Mais

Lovely Resort We stayed here as Karma members and enjoyed the member benefits,discounts and hospitality / services All staff were exceptionally professional,polite and hardworking Please request a ground floor room if you have any walking /climbing limitations because there is no lift The free shuttle bus to town each evening was wonderful The food was fabulous and the drinks also delicious

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“Vietnam fantastic. Song Hoai, great.”

Our first trip to Vietnam and first full Karma holiday. We had the most amazing holiday and Vietnam, Hoi An is such an experience. Karma Song Hoai, I would say is a 3 star hotel. (We didn't realise before this trip that Karma hotels are based on different class levels..so Kandara is their 5* luxu… Mais

Our first trip to Vietnam and first full Karma holiday. We had the most amazing holiday and Vietnam, Hoi An is such an experience. Karma Song Hoai, I would say is a 3 star hotel. (We didn't realise before this trip that Karma hotels are based on different class levels..so Kandara is their 5* luxury place, this is on the lower level. So we was expecting better accommodation). The hotel is down a narrow road off the main busy area, so nice and quiet. It was very clean, housekeeping team are So good and deserve a big shout out..offering to turn the beds down each evening and cleaning everyday. It was just things like stains on the curtains, dirty table mats in the dining room that let it down. Good things in the rooms are a coldwater/hotwater drinks dispenser, very handy. Lovely big bathroom with rain shower added. You have a fridge too and large wardrobe.. not that many hangers. There is also a safe. The pool area is lovely. It can get busy but we never struggled to get a sunbed and plenty fresh towels available. The 'iceman' comes at 4pm every day to chuck Huge chunks off ice in to cool the pool! Small bar area near to pool nice and you can order stuff all day long, nice food menu. The breakfast that is free is substantial enough. You can pay extra for different stuff, but with an egg station..chef will cook what you require, cereals, fruit, Yogurts, pastries, toasts and jams, beans, sausage or bacon, grilled toms, rice, mix veg. So plenty..its not the UK, its Vietnam so expect it to be slightly different. The best part of this place is the staff! Everyone is So lovely and helpful. We also met few other Karma members which really made the holiday extra fun, sharing day trips and drinking. The worst part is the constant stream of people being brought in on sales talks..its all day people wandering around and being given huge talks about Karma and what they offer. When you are trying to relax by the pool and you can hear the talk in the background its annoying. And sometimes the children tagging along get left in the pool with no supervision. Talking of which, it says no under 12s to be left alone. This needs to be monitored as a small child nearly drowned!! The parents were spoke to i know but it could be better. All in all a fantastic holiday and we look forward to our next Karma one in Bali. (Just a note, we are not Karma members, just on a discovery package so this review is totally unbiased. It is just not the right time for us to fully invest).

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