Crystal Palace Hotel

“Very comfortable, great location, safe”

My room was excellent, but the downside was having to go to the hot lobby for internet and there was no fridge in the room. Service was outstanding and the new owners are figuring out what works best for guests. Breakfast is not included as there is no restaurant, but right across the street is a… Mais

My room was excellent, but the downside was having to go to the hot lobby for internet and there was no fridge in the room. Service was outstanding and the new owners are figuring out what works best for guests. Breakfast is not included as there is no restaurant, but right across the street is a shopping plaza with the best French bakery on the first floor. My pastries were as good as in France. There's plenty of other eating options in the plaza too, including pizza, chicken, burgers, and Japanese. Also in that plaza is an authentic Thai massage: 2 full hours for US $44! Thank you Dada, general manager, for your special treatment with me.

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“Some English works and some doesn’t ”

The place has an unimpressive exterior but the room was nice. Ocean view and a nice size. I booked online and that seemed to be confusing for the desk clerk as they seem to mostly cater to Chinese customers. But is all worked out well. Bed was good and the water was hot. No problems there. If you d… Mais

The place has an unimpressive exterior but the room was nice. Ocean view and a nice size. I booked online and that seemed to be confusing for the desk clerk as they seem to mostly cater to Chinese customers. But is all worked out well. Bed was good and the water was hot. No problems there. If you do stay make sure to hit the nearest restaurants and bars they’re all good! Reefers was a favorite for us. Good clean place - I’d stay again.

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“View of the Bay”

nice setting only everything inside are all Chinese Furnitures and chinese Settings, carpets on the flour , everything was cleaned, the bed is kinder of very hard but i think that was ok. Breakfast is not much so dont expect a sort of buffet. If not walking distance to town 15 mins, downstairs is … Mais

nice setting only everything inside are all Chinese Furnitures and chinese Settings, carpets on the flour , everything was cleaned, the bed is kinder of very hard but i think that was ok. Breakfast is not much so dont expect a sort of buffet. If not walking distance to town 15 mins, downstairs is the chinese restarant reasonable , and pizza hut across the road, with the Meleanisan Hotel who does buffet and island nights with Kava on Fridays. shopping distance supermarket Bon Marchee 10 mins of walk

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“Fancy Facade but Non-Functional Rooms”

The Crystal Palace Hotel looks amazing but nothing is quite as it seems. Our beds were literally stiff as boards (because they were flipped the wrong way round), the air con did not work (we changed rooms until we found one that did), the bench area had no plug for the kettle to plug into, they gav… Mais

The Crystal Palace Hotel looks amazing but nothing is quite as it seems. Our beds were literally stiff as boards (because they were flipped the wrong way round), the air con did not work (we changed rooms until we found one that did), the bench area had no plug for the kettle to plug into, they gave us 1 teabag and 1 coffee to last us for the 4 days we checked in, the fridge did not work properly, the bathroom had glass walls from floor to ceiling so you could see and hear everything, the hot water in the shower did not work, the roof balcony facing the water was so small you could barely stand on it - I could go on but you get the picture. On the plus side, the rooms were clean and spacious and the Ni-Van staff were amazing!

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