Edem Resort Medical & Spa

“Nice!!!”

Um dos locais mais relaxantes que estive na Ucrânia. Tudo é bem legal - O aspecto, a qualidade, o ambiente e não a pelo menos os arredores. Todos mantidos em estilo clássico moderno. Existe uma piscina coberta / área de spa ao ar livre, quadras de tênis, voleibol de praia, lago e little beach, forr… Mais

Um dos locais mais relaxantes que estive na Ucrânia. Tudo é bem legal - O aspecto, a qualidade, o ambiente e não a pelo menos os arredores. Todos mantidos em estilo clássico moderno. Existe uma piscina coberta / área de spa ao ar livre, quadras de tênis, voleibol de praia, lago e little beach, forrest com uma corda lane, e ainda mais as instalações estão a ser construídas. Incrível!

Menos

“Top 3 most beautiful resorts I have visited.”

Because there are so many good things to say, let me start off with the minor bad things. I'm not sure if maybe my room (a superior room) was not correctly stocked when it was cleaned and turned over or maybe this is just a missing thing but there was a definite lack of amenities in the room. Th… Mais

Because there are so many good things to say, let me start off with the minor bad things. I'm not sure if maybe my room (a superior room) was not correctly stocked when it was cleaned and turned over or maybe this is just a missing thing but there was a definite lack of amenities in the room. Things lacking that seem like normal items for any normal hotel room: Iron and ironing board Tissue paper No coffee machine or tea in room Luggage rack (our luggage just ended up open on the floor) Extras missing that I would expect for 5 5-star resort: Simple toothbrush and toothpaste Makeup remover towelettes Shower cap I also had an issue with the climate control in the room. Even though I am positive I set it to cool and fan full on and dropped the temperature of 5°c it didn't seem to matter. The temperature in the room started at 25°c and never dropped below 22.5°c. As a Canadian, I am personally a pretty hot person and so I like to keep the temperature at 20°c or cooler especially when outside it was 27°c and sunny while we were at the resort. The last minor annoyance was with the spa. My fiancé wanted to get some hot tea which she was told was available at the drink station. But it was inly cold tea available and then behind the counter were some tea pots with times written on paper but no hot tea... it was a bit strange and when she asked (I don't speak Ukrainian) they told her it can be ordered to her room if she wanted hot tea which wasn't the point and she gave up on the idea. Now to all of the GOOD things as like I said, the above were minor annoyances. The staff here is impeccable and world class. From first meeting the gate guard to the private complex through to the valet and concierge (who does speak English) the staff were very professional and friendly as one should expect. I had informed the hotel we were coming for the purpose of weekend vacation but also that I was planning on proposing to my girlfriend at the resort. The latter part didn't happen (I proposed to her the next day in the Carpathian mountains instead) but on very short notice the staff at my request decorated the room with rose petals in the shape of a heart on the bed and complimentary champage bottle (though the rose petals were for about $70USD or $100CAD fee so pretty pricey). The spa area is very nice and included with a Superior grade or better room. They have a large beautiful indoor pool, 3 or 4 different saunas, a salt water hydro therapy pool, kneip path for your feet, and I wish I had many more hours to spend there. But the best part of this facility in my view are the grounds. They are massive and very very nice and picturesque. The hotel itself has amazing architecture and from across the lake at night it looks like a renaissance era palace. There are art sculptures, paintings, and statues throughout the sprawling grounds. The gold course looks beautifully kept (I didn't play though so can't comment on how it is to play there). But I can comment on the equestrian facility. The staff there once again was extremely friendly and outgoing (though they don't speak English so my fiancé interpreted and did all the talking) but unfortunately perhaps not the greatest mix of horses if equestrianism is really your bag like it is mine. I would have liked to have gone for a gentle proper horseback ride on the grounds or off grounds to someplace close by but all that is offered is an on-the-lead ride with the handler walking and holding your horse. Also, only 1 horse is available for doing this so it pretty much defeated the idea of going on a couples ride (which is why I ended up proposing in the Carpathians on a horseback excursion rather than at Edem Resort as I really wanted the video of my proposal to have horses involved somehow. The concierge did manage to accommodate one request which was to do a "lesson" ride with the equestrian handler. But unfortunately all that is available is a very tiny round sand pit (we could call it a round pen but it had no fencing so was just a sand pit really.) The horses there are very nice-looking thoroughbreds that were off the track so I liked that. They were very well taken care of and as a horse owner myself I appreciate their living conditions in the stables but hope they have more stimulation somehow other than a 10m x 10m sand pit to be lunged in. So the riding I could do was just round penning walk/trot which was fine and what I was paying for and informed of. It's kind of a shame with such a large facility and area and beautiful indoor stables that there is not an equally impressive outdoor riding arena, at least for those of us who have significant equestrian riding experience. But again, the fact they had horses at all was a major bonus for me and it was worth the 1000UAH cost just tohave pictures taken in such a beautiful complex. The hotel is also a medical resort and if I had more time I would have loved to do on of their programs for at least 3 days. The restaurants and food are beautiful and the food was great. Especially breakfast in which you can choose 3 items a la carte. I highly recommend the eggs benedict. I am sure I will make Edem Resort a stop in my future travels to Lviv. Many of these minor complaints could probably have been resolved by the staff and it is entirely on me most likely for not informing the staff of these shortcomings in my experience at the resort. Mostly I was quite fatigued from a lot of recent travel and had other more important things on my mind than dealing with complaining about the little things this time around. I am sure Edem Resort staff will read this lengthy review and most likely resolve several of these things for future guest comfort.

Menos

“English forigner solo visit”

Very helpfull staff, was more then I exspected. Would recommend this place and medical to everyone. I am English and the staff was also emglish speaking, all was great from start to end. Well done. Great valua for money, I looked at many options in Europe and nothing could compare