Four Points By Sheraton Yilan Jiaoxi

“A good hot spring hotel in Jiaoxi of Marriott Hotel Group”

Arrived late at the hotel from Taoyuan International Airport direct. We had been upgraded to a deluxe family room. The room was spacious sized 40m2. Our room was quite far from the elevators which was good to me. However, the hot spring water was not hot enough (should be said not hot at all) … Mais

Arrived late at the hotel from Taoyuan International Airport direct. We had been upgraded to a deluxe family room. The room was spacious sized 40m2. Our room was quite far from the elevators which was good to me. However, the hot spring water was not hot enough (should be said not hot at all) and the hotel staff said it might be due to the long distance of the room from the main water pipe. The lady staff of the front desk was so nice that she kept apologising for inconvenience so caused to us and changed us to an another room of same category on same floor with a balcony. Her positive attitude in handling our problem was highly appreciated. In fact, all the staff in this hotel were very nice and helpful, which made our stay truly enjoyable and comfortable. The hotel was within walking distance to the Main Street of Jiaoxi.

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“Will choose here again”

Visited this area for several times, I would say, the staffs of this hotel provided the most friendly service in a professional manner, I think I will choose them again for my next travel here. By the way, their roast duck is worth a try, I am not much into duck but they do make it delicious!

“Great for family travel”

Very convenient location, they offer free shuttle service from the bus station. Various selections of restaurants around the premises within walking distance. There are also few restaurants in the hotel. In room hot spring and a balcony overlooking the town. There’s a little cafe with free welcomin… Mais

Very convenient location, they offer free shuttle service from the bus station. Various selections of restaurants around the premises within walking distance. There are also few restaurants in the hotel. In room hot spring and a balcony overlooking the town. There’s a little cafe with free welcoming local delicacies but very limited selections. There’s outdoor pool but we didn’t get a chance to check it out. There’s no bottle water in the room but down the hallway there’s a drinking fountain with regular water and sparkling water. Ample supplies of in room coffee/tea bags, there are also free beverages inside of the fridge. Super courteous and helpful staffs. The only minor complaint is the shampoo/conditioner combo toiletries, my hair got all tangled up and there’s no hairbrush in the room. Bring your own hair shampoo/conditioner/hair brush. Overall a kids friendly hotel and great for family travel.

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“Need some updates”

During my stay, I like the hotel's excellent location right next to the night market and shopping area. The breakfast and desserts were decent, though not exceptional. The swimming pool was quite small, which was a bit disappointing. On a positive note, the room was clean and comfortable. However, … Mais

During my stay, I like the hotel's excellent location right next to the night market and shopping area. The breakfast and desserts were decent, though not exceptional. The swimming pool was quite small, which was a bit disappointing. On a positive note, the room was clean and comfortable. However, the hallway carpet was in poor condition and definitely needs replacement. Overall, it was an average experience with some room for improvement.

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