Grand Tamarind Lake

“perfect blend of great food, excellent service, and a beautiful location”

We had a wonderful family experience at Grand Tammarind Lake! Traveling with my wife and two kids, we were really looking forward to a relaxing getaway—and this place delivered on every front. The food was absolutely fantastic. Every meal was fresh, flavorful, and beautifully presented, with a gre… Mais

We had a wonderful family experience at Grand Tammarind Lake! Traveling with my wife and two kids, we were really looking forward to a relaxing getaway—and this place delivered on every front. The food was absolutely fantastic. Every meal was fresh, flavorful, and beautifully presented, with a great variety that kept both adults and kids happy. It’s clear that a lot of care goes into the kitchen here. What truly stood out was the service. The staff were incredibly warm, attentive, and always ready to help with a smile. A special mention to Mr. Shalaka, whose leadership really shines through—his professionalism and genuine hospitality made our stay even more memorable. The setting is just stunning. The peaceful lake view creates the perfect atmosphere to unwind and enjoy quality time as a family. Overall, a perfect blend of great food, excellent service, and a beautiful location. Highly recommended for families looking for a relaxing and enjoyable stay!

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“Hotel experience”

We had a wonderful experience at the hotel. The team was extremely friendly, supportive, and professional throughout our stay. A special thank you to Ms. Dhammika for arranging our last-minute booking so efficiently. Her assistance was truly appreciated. Highly recommended for anyone looking for … Mais

We had a wonderful experience at the hotel. The team was extremely friendly, supportive, and professional throughout our stay. A special thank you to Ms. Dhammika for arranging our last-minute booking so efficiently. Her assistance was truly appreciated. Highly recommended for anyone looking for excellent service and hospitality!

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“Disappointing”

The Tamarind Lake Hotel is well located for visiting the religious sights at Kataragama and safaris at Yala. The reception area looks impressive and includes a vintage car I see that comments on TA are inconsistent. I am sorry but mine will come down on the negative side as I had  an extremely … Mais

The Tamarind Lake Hotel is well located for visiting the religious sights at Kataragama and safaris at Yala. The reception area looks impressive and includes a vintage car I see that comments on TA are inconsistent. I am sorry but mine will come down on the negative side as I had  an extremely disappointing experience here; not only because of the indifferent service but also the quality of the rooms and public areas. On arrival I had terrible difficulty checking in due to the reception being unable to find my booking. This took quite a while to resolve. The hotel has the benefit of an elevator. My room on the 1st floor was very spacious with king bed, seating area and a large bathroom. Furnished balcony with pool/lake views. Good WiFi, non smart TV, tea and coffee making, A/C and ceiling fan. All clean but some of the fixtures and fittings showing signs of wear and tear. First issue. Finding the control for the ceiling fan. Hidden behind the bed head. Second issue. Have to get out of bed to turn off lights. Third issue. Wake up in the night to find no lights or any power sockets working. Try to telephone reception. No reply. Go and find member of staff who comes, moves wardrobe to access fuse  box to reset trip switch. Fourth issue. Having power restored decide to boil kettle to make a coffee. No convenient socket but find a location where kettle can be used "safely". That is until I grasped the handle to pour the boiling water. This was so hot I was in danger of burning my hand. I did not want to check out too early and considered using the swimming pool. However as others have said this did not look well maintained and I could see debris on the surface from the previous day. Also work including a noisy drill encouraged an earlier than planned departure. As for food and beverage. There is a large soulless restaurant in a separate building. Hardly any guests. Only 2 or 3 tables occupied.  Staff a little disinterested and off-putting with their stained polo shirts. For dinner the set menu was simple and the food edible but nothing special. I was the only diner at breakfast. This was adequate but equally unimpressive. On the plus side I was given  a complimentary cappuccino (normallly subject to an extra charge). At checkout I reported the issues i had experienced and this was just met by a shrug of the shoulders and no apology at all. As an aside my driver would not use the accommodation provided for him by the hotel and opted to find his own room off site. Overall the Tamarind Lake has the potential to be a very good hotel. Clearly other guests have had a much better experience than me. The unresponsiveness to the issues I had and my experience as a whole have resulted in me awarding a lower rating than I would usually have given.

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“Disappointing”

When you arrive at the hotel it does look stunning and set beautifully next to the lake. However we were disappointed as we did not feel it was worth a four star rating. The staff were lovely and very helpful! I was going to swim in the pool but I do not feel it looked clean and the tables and cha… Mais

When you arrive at the hotel it does look stunning and set beautifully next to the lake. However we were disappointed as we did not feel it was worth a four star rating. The staff were lovely and very helpful! I was going to swim in the pool but I do not feel it looked clean and the tables and chairs around the pool needed cleaning. Our main disappointment was the evening meal, the restaurant had no warmth and looked like an airport lounge, very basic. The food was okay but limited choice. They only served beer, there was no wine or spirits. I have never known a hotel only have beer!!

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