Hotel Luciano

“Excelente localização, novo hotel limpo, bom valor”

Hotel completamente novo com excelentes instalações, limpo, funcionários simpáticos. Mesmo que eu tinha alguns problemas aqui (ver o que eu não gostei), este é um dos melhores hotéis em são paulo com excelente localização no coração da cidade, próximo aos melhores bares, restaurantes e pontos turí… Mais

Hotel completamente novo com excelentes instalações, limpo, funcionários simpáticos. Mesmo que eu tinha alguns problemas aqui (ver o que eu não gostei), este é um dos melhores hotéis em são paulo com excelente localização no coração da cidade, próximo aos melhores bares, restaurantes e pontos turísticos. Ótimo acesso Wi-Fi rápido é gratuito (ou incluído no preço do quarto, depende de como você olhar para ele ;) ). As paredes são de facto um pouco demasiado fina - ruídos e vozes vêm através de, no entanto os hóspedes deste hotel parece ser muito calma. O Pequeno-almoço se bastante fraca, dois outros hotéis em Kazan ter pequeno-almoço superior. Como de costume para outros hotéis em Kazan (a minha experiência), o hotel tentou me cobraram mais no check-out, do que o preço que tenham reservado através Booking.com - embora desta vez eu não ter de pedir apoio de Booking.com e o problema foi resolvido com Caution with this hostel sem muita negociação. Verifique sua conta antes pagar embora.

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“Just the relaxing stay we hoped for”

We loved this hotel with its comfy and relaxing atmosphere. Good value when traveling with a West-European family holiday budget. A very quiet hotel, which appeared to be largely empty when we visited, but that just allowed for an even more relaxed atmosphere. Stayed two nights in a family room wit… Mais

We loved this hotel with its comfy and relaxing atmosphere. Good value when traveling with a West-European family holiday budget. A very quiet hotel, which appeared to be largely empty when we visited, but that just allowed for an even more relaxed atmosphere. Stayed two nights in a family room with a large bathroom and small alcove for the children. Only minus was the lack of a door, or even a curtain, between the 'rooms' when we in the booking - and from pictures- had been led to believe we were having two separate rooms. Reasonable selection of TV channels for non-Russian speakers (though the kids would like me to mention that the Disney channel constantly kept dropping out ). The breakfast bar was super and included in the price. Also available until quite late, which allowed for a relaxing lie-in. Access to the spa was quite expensive; 80£ per adult. A friend suggested we might instead ask for an upgrade which included access to the spa. We did, and it only cost us a total of 50£, a net saving of 110£. We think the hotel could have been more forthcoming with an upgrade as an alternative to the 2x80 when we made inquiries. They never mentioned it, and without our friend's suggestion we would have missed out on what was a really nice experience for gronw-ups and children alike. I worried children would be frowned upon, but the fact that robes for children were provided made me really feel as if they were very welcome too! The upgrade meant we could not have a family room for our last night, but the new room was very large with plenty of space for two extra beds (and the king-kong sized master bed could easily accommodate the whole family as well..). My main reservation with the upgrade was that we in the process lost the access we had had to a kettle, tea and coffee. Calling room service for an extra cup of tea is just a bit too much hassle. It seems strange that we lost amenities in an upgrade. Otherwise, an exellent hotel I would thoroughly recommend!

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“Super nice ”

Good service with smile , real professional hotel and spa. Food very delicious. Good massage.. I was here just for 4days I don't want to leave here. I recommend everyone who come to Kazan this hotel is the best. Really enjoyed my weekend here.

“Lacking in details”

OK nice looking hotel lacking the details that make all the difference. The standard rooms are functional, but pillows are not of the best quality. Room service woke me up at 8.00 on a morning when I had a late meeting. You hear everyone else on the floor very clearly at night, noisy ventilation. B… Mais

OK nice looking hotel lacking the details that make all the difference. The standard rooms are functional, but pillows are not of the best quality. Room service woke me up at 8.00 on a morning when I had a late meeting. You hear everyone else on the floor very clearly at night, noisy ventilation. Breakfast is rather poor: not much to put on sandwiches and not a place for egg lovers. Late for massage in the adjoining spa because reception did not give my key access to the floor where you pass through to it, etc etc. The staff in general is friendly and helpful. The entrance has steep, slippery stairs leading to it. Be prepared to carry your suitcase up them. In the winter the outside was a mess. Big pool of mud between taxi and stairs to the reception.

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