The Sawley Arms

“Lovely meal in cosy surroundings”

Was out exploring and came across the pub, wandering in and enquiring if they did an evening meal as it was Sunday as most place don’t. Had a lovely meal, good food and service.

“A great find that did not disappoint.”

The bedrooms and bathrooms are spotless, spacious and thoughtfully laid out with excellent toiletries, tea and coffee making facilities and complimentary water. There’s plenty of storage too. There’s even a table and chairs outside the ground floor rooms in their own little courtyard. Wonderful on … Mais

The bedrooms and bathrooms are spotless, spacious and thoughtfully laid out with excellent toiletries, tea and coffee making facilities and complimentary water. There’s plenty of storage too. There’s even a table and chairs outside the ground floor rooms in their own little courtyard. Wonderful on a sunny day. The breakfast is exceptional with a wide choice and generous portions all served by a smiling, efficient waitress for whom nothing was too much trouble. We booked direct and so breakfast was included. You really wouldn’t want to miss out on breakfast! The pub has a nice buzzy atmosphere and offers burger nights and steak nights in addition to regular menu. Highly recommended.

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“Lovely evening meal”

A group of 4 friends met for a meal. The customer service was brilliant. They were so attentive, accommodating and friendly. We had a lovely, relaxed evening with fires burning and super food. Two of us had the steak which came with a bottle of wine. The steak was perfectly cooked and we asked to t… Mais

A group of 4 friends met for a meal. The customer service was brilliant. They were so attentive, accommodating and friendly. We had a lovely, relaxed evening with fires burning and super food. Two of us had the steak which came with a bottle of wine. The steak was perfectly cooked and we asked to take the wine away with us. Due to merry chatting, we forgot it. The lovely staff saved it for us to pick up later. We shall definitely be back.

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“Sour Taste regarding Imposed Service Charge”

We had the occasion to stay in this hospitality establishment overnight as a stopover en route home. The young lady who checked us in was very friendly and very efficient in letting us know what we needed to know and she showed us to our delightful room. The room was well presented with everything … Mais

We had the occasion to stay in this hospitality establishment overnight as a stopover en route home. The young lady who checked us in was very friendly and very efficient in letting us know what we needed to know and she showed us to our delightful room. The room was well presented with everything we needed for our stay. It was clean and the owners had, obviously, spent money on the decor and facilities. We enjoyed our dinner with good service (the same lady who checked us in) with helpful recommendations from her. Our pre-dinner drinks were outside although, unfortunately, there were no cushions on the sofas, etc. Breakfast was served at a reasonable hour the next morning although there was only one serving lady who looked rather sullen who appeared to not want to be there. Upon reading the limited menu, it seemed as though there would be up to a 40-minute wait during peak times. Serving at the most 7 people, I do not consider to be "peak times" yet we still had to wait which could have been made more palatable (please excuse the pun!) if they had served the toast during that wait time. The major concern regarding our stay was the insistence of applying a 10% service upfront where we had to suggest that we did not want to pay. This was, particularly, annoying when we found out that the imposed service charge did not, even, go to the serving staff. This is a practice now which is widespread throughout the hospitality sector and it is up to the guest to challenge it every time to have it taken off. The hospitality establishment does not indicate upfront when booking that they apply this so-called discretionary service charge. However, given the above, we would stay here again but fully aware that we need to challenge the imposed service charge.

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