Delta Hotels By Marriott Northampton

“A BIRTHDAY TO REMEMBER”

I was staying for my 45th birthday at the end of March 2026 (27 March - 3rd April) I am a regurlar guest at the hotel so am used to being treated very well and always feel welcome and well looked after hotel rooms are always clean and hotel well kept and alwasy has an amazing laidback peacful atmo… Mais

I was staying for my 45th birthday at the end of March 2026 (27 March - 3rd April) I am a regurlar guest at the hotel so am used to being treated very well and always feel welcome and well looked after hotel rooms are always clean and hotel well kept and alwasy has an amazing laidback peacful atmoshere, I will usually give the hotel a 8 or 9 out of 10 but this stay has to be a full blown 10/10 everyone from the reception team to the bar and resturant teams went above board to make my birthday special my mum was treated like royalty and I felt like a V.I.P - Special mentions to Anna - so prfessionall and welcoming always look forward to being served by her Louise - such a pleasure speaking with her made us feel welcome and made sure a requests were met Temas - I would need to write a full 3 page review to fully express how Temas made sure everything went smoothly cant put a foot wrong Robert - I have never had to look for Robert any time i walk into the retsturant area I am greeted with such Respect alwasy well looked after a class gentlman Shyam - Represents the team amazingly need more hotel staff like this Callum - Dont let Callum leave such a qaulity staff member to have on the team. the whole team are such a joy to be around and see working they are the reason i will always go back to the Marriot Hotel Northamptom and have become a regular Location is great very peacful dont even realise there is motorway nearby

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“Fantastic customer care”

I cannot express how helpful the staff were during our one-night stay. If I were basing my review on customer service alone, this would easily be a 5/5 review. Unfortunately, we had to change rooms twice within the first half hour of checking in. The first room had a faulty toilet flush and the se… Mais

I cannot express how helpful the staff were during our one-night stay. If I were basing my review on customer service alone, this would easily be a 5/5 review. Unfortunately, we had to change rooms twice within the first half hour of checking in. The first room had a faulty toilet flush and the second had a strong sewage smell coming from the bathroom. As a result, it felt as though our stay had been blighted from the outset. However, the lady on reception, whose name I sadly forgot to ask, was absolutely fantastic. She was patient, understanding, genuinely apologetic and did everything she could to ensure that our stay was comfortable. She arranged for us to move rooms again and upgraded us to a much larger room, which was perfect. I would like to sincerely thank this young lady for her outstanding customer service. In many places today, good customer care can be difficult to find, so it was refreshing to encounter someone who clearly takes pride in delivering an excellent service. Overall, the staff are the real strength of this establishment. The bed was very comfortable and the complimentary breakfast was lovely. We stayed for one night on 30th May and despite the issues encountered on arrival, the exceptional service we received made a lasting impression. I would definitely recommend this hotel and would like to thank the team for looking after us so well.

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“Underwhelmed”

Not sure I would rush to book a Marriott up again, Reception Staff were very nice and friendly as were a couple of the Restaurant staff, what let the Hotel down were the uncomfortable beds, ( I asked Reception for an extra matress topper which was added and helped) tea and coffee not being topped u… Mais

Not sure I would rush to book a Marriott up again, Reception Staff were very nice and friendly as were a couple of the Restaurant staff, what let the Hotel down were the uncomfortable beds, ( I asked Reception for an extra matress topper which was added and helped) tea and coffee not being topped up, considering we were staying 3 nights it wouldn't have been too much trouble to put 6 tea bags etc in at beginning of stay, having to remember to ask reception for a tea bag etc was annoying. I would have like my bed made up for the price paid, it is really aimed at one night corporate stays. We were meeting friends, we had a fridge they did not even though we had the same room type,, there safe did not work ours did ( mentioned to reception) Breakfast was ok, was made to feel awkward that I asked for a Vegetarian option too late at 9.30am " she would have to check if there was anything this late as it may have run out".... there was at least another hour of service left .... Quiet setting and easy to get an Uber into the Centre. Overall ok, but not outstanding.

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