St Michael's Resort

“Fantastic place to stay”

Staying here for Falmouth Shanty Festival, perfect positioning, fantastically clean, well laid out, friendly staff. The food selection is great, quick service and well stocked bar, the views are outstanding and they have the benefit of a lovely garden area. Didn’t use the health spa as performing i… Mais

Staying here for Falmouth Shanty Festival, perfect positioning, fantastically clean, well laid out, friendly staff. The food selection is great, quick service and well stocked bar, the views are outstanding and they have the benefit of a lovely garden area. Didn’t use the health spa as performing in the festival but Will definitely be back

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“Honest mixed review”

We wanted to give our honest feedback of our mixed experience at St Michael’s Resort. We booked a short 4 night stay as the hotel had been recommended as a top dog friendly hotel in the UK and we had never been to Falmouth. We decided to splash out on one of the most expensive hotel rooms, a ‘Lux… Mais

We wanted to give our honest feedback of our mixed experience at St Michael’s Resort. We booked a short 4 night stay as the hotel had been recommended as a top dog friendly hotel in the UK and we had never been to Falmouth. We decided to splash out on one of the most expensive hotel rooms, a ‘Luxury large king with sun deck.’ To begin with the positives, the shower was nice and powerful and the bed was large and comfortable with really good quality bedding so that aspect was great. The room was very spacious which was good for the dog. However, overall it didn’t feel luxury and for £350 per night we were incredibly disappointed with the overall standard. The room was scuffed throughout on the walls, cracks on the ceilings and around the windows, carpet stains, rust stains, old stained furniture, mould on the ceiling, hairs in the bathroom. The bathroom door looked particularly bad as it was damaged all around the frame and the door handle was almost falling out. The room was advertised as including Elemis products but the containers in the shower looked incredibly old, worn and unfortunately the body wash container was empty. We mentioned we weren’t entirely happy with our room but the only option we were given was to pay to upgrade to a lodge but this wouldn’t be possible for the entire stay and we would need to move back to our original room for the last night which just didn’t appeal. During our stay we spent some time in our room to give our dog a chance to rest during the day and there was work going on in the building we were staying in (the Captan’s House) so it was noisy and there was no WiFi during this time. This led us to realise we had no phone signal in our room and the phone provided in the room didn’t work either. We also noticed during the stay we could hear the room above and next door to us so it wasn’t particularly sound proof. The main reception and restaurant was gorgeous and we couldn’t fault this side of the experience. The staff were all so kind and friendly and we had some lovely food for dinner and breakfast was good with plenty of options to choose from. We just wished our room reflected the main reception area of the hotel rather than going back to a bit of a grubby room for £350 per night. It was a shame as for the money we felt like we had been ripped off rather than enjoying a luxury stay away. In my honest opinion, this room shouldn’t be sold or advertised as a luxury room. For this reason we would recommend going there for a nice meal but not to stay, unfortunately unless you don’t mind paying over the odds for a shabby (not so chic) room.

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