The Green Man

“Room was lovey”

Has amazing potential but at 8:10 I was told I can’t order food yet the paperwork says 8:30 last orders

“One night stay - had better, had worse”

Stayed for one night. Duty manager Doug very helpful and friendly, but lady who checked us in seemed very standoffish from the get go and we felt like we were a huge inconvenience just by being there! Arrived about half an hour before the 3pm check in time (having driven from a few hours away, we’d… Mais

Stayed for one night. Duty manager Doug very helpful and friendly, but lady who checked us in seemed very standoffish from the get go and we felt like we were a huge inconvenience just by being there! Arrived about half an hour before the 3pm check in time (having driven from a few hours away, we’d been lucky with traffic) and although our room was actually ready, she just bluntly said “check in isn’t until 3”. Better approach of a polite “unfortunately the room’s not quite ready yet but if you’d like to have a drink in the bar I’ll go and see if we can get you checked in early” would have been a better experience for the customer and made a bit of extra money too! Room itself was fine with coffee station and toiletries. No A/C but a fan was provided as the room did get a bit stuffy even with the window open, albeit it was a little tatty in places (rips in the carpet and shower tray half off the wall where it just needs quickly tightening up). Bed was comfortable enough but as two beds pushed together in a sloping room (given it’s an old building) it did create a slightly uncomfortable lip in the middle. Overall, nice enough for the price but the check in forms your first impression and certainly wasn’t very welcoming. Would stay again if other places nearby were booked up, but wouldn’t be the first choice which is a shame.

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“Poor service throughout”

We stayed here when attending a wedding at a nearby barn. When checking in the lady on reception told us we interrupted her first coffee of the day. There were ants in the room. At breakfast, the same staff member who checked us in was our waitress and wasn’t at all accommodating. My wife asked wha… Mais

We stayed here when attending a wedding at a nearby barn. When checking in the lady on reception told us we interrupted her first coffee of the day. There were ants in the room. At breakfast, the same staff member who checked us in was our waitress and wasn’t at all accommodating. My wife asked what was in vegetarian breakfast and she said “it’s green” and then wouldn’t expand further. We asked for a cappuccino but she said she couldn’t do coffees because she was the only staff member on, even though we saw numerous other colleagues working. My sister in law asked for a water with ice, but she said she couldn’t give her ice. There was an ant in the milk that came with the tea and an ant in one of the sugar cube bowls.

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