Jw Marriott Masai Mara Lodge

“A Truly Outstanding Trip!”

Recently returned from JW Marriott Masai Mara and the entire experience was outstanding, from the moment we arrived until we sadly had to leave. The location and the quality of the property are excellent. The lodges are amazing and the food quality is outstanding. The Canon studio is an excelle… Mais

Recently returned from JW Marriott Masai Mara and the entire experience was outstanding, from the moment we arrived until we sadly had to leave. The location and the quality of the property are excellent. The lodges are amazing and the food quality is outstanding. The Canon studio is an excellent addition and made sure we captured some outstanding photographs. But as good as any venue might be, it's the staff really make the experience 10/10. Every single member of staff are helpful, polite and genuinely care about delivering an awesome experience for you. A HUGE thank you to our guide, Lorna! She made sure we tracked down everything we wanted to see, she's hugely knowledgeable and knows the areas like the back of her hand. You spend a lot of time with your guide, so Thank You Lorna for an outstanding, fun trip and an experience we will never forget! Also a massive thank you to Mercy, Lorna's trusty trainee and expert animal spotter! Thank you to the amazing staff at the Lodge too. Our server Nickson was outstanding. Thank you Josiah for the amazing drinks and stories of Masai life! James made sure we had everything we needed in our lodge and thanks you Lewis for the amazing mint tea!!! Thoroughly recommend this property and all of its staff. It's not the cheapest option out there, but you get what you pay for and that is notable when you see others throughout the park. Thanks again to all at JW Marriott Masai Mara and thanks again Lorna! Alison & Paul

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“An Unforgettable Safari Thanks to Liz and an Amazing Team ⭐⭐⭐⭐⭐”

If you're staying in the Maasai Mara, this is the place to book. From the moment we arrived, the entire staff made us feel genuinely welcome. Everyone was friendly, attentive, and always happy to help. What really stood out was how accommodating they were. The chef would personally work with us to… Mais

If you're staying in the Maasai Mara, this is the place to book. From the moment we arrived, the entire staff made us feel genuinely welcome. Everyone was friendly, attentive, and always happy to help. What really stood out was how accommodating they were. The chef would personally work with us to customize meals based on what we wanted each day, and nothing ever felt like too much to ask. Every member of the team seemed focused on making sure we had the best possible experience. The biggest highlight, though, was our guide, Elizabeth ("Liz"). She is truly exceptional. From the moment she met us at the airstrip until she dropped us off six days later, she treated us like family. She was completely dedicated to making sure we experienced everything the Maasai Mara has to offer. Whatever was on our bucket list, she made it happen. Liz has an incredible network throughout the reserve and always seemed to know where the action was before anyone else. Whether it was a rare sighting or a special wildlife moment, she somehow got us there at exactly the right time. Beyond being an outstanding guide, she's warm, knowledgeable, patient, and genuinely passionate about what she does. You can tell she loves the Mara, and that enthusiasm makes every game drive even more memorable. If you're booking a safari here, do yourself a favor and request Liz by name. She played a huge part in making this one of the best trips we've ever taken, and we can't recommend her highly enough.

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“Exceptional Property”

Everything about the experience exceeded our expectations. The service was exceptional, we wanted for nothing. One highlight was our game driver Albert. He was friendly, knowledgeable, and seemed to just know where to take us at the right time to see everything on our list. We got to see the … Mais

Everything about the experience exceeded our expectations. The service was exceptional, we wanted for nothing. One highlight was our game driver Albert. He was friendly, knowledgeable, and seemed to just know where to take us at the right time to see everything on our list. We got to see the Big 5. Thanks to Albert's tracking abilities we were able to follow the Rhino's tracks to finally see 2 Rhinos on out last day. We can not say enough good about this property and the staff. We are genuinely missing everything about Kenya and the special place that is the Masai Mara. Do not hesitate to stay at this property. You will not be disappointed!!

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“The Best Place We Have Ever Stayed”

The Best Place We Have Ever Stayed Our five night stay at the JW Marriott Masai Mara was, without question, the best travel experience we have ever had. While the beautiful accommodations are exceptional, it was the people who made this a truly unforgettable trip. Our safari guide, Eric, was outs… Mais

The Best Place We Have Ever Stayed Our five night stay at the JW Marriott Masai Mara was, without question, the best travel experience we have ever had. While the beautiful accommodations are exceptional, it was the people who made this a truly unforgettable trip. Our safari guide, Eric, was outstanding. Thanks to his incredible knowledge, patience, and determination, we saw all of the Big Five within our first two days. On our final day, we were fortunate enough to witness the beginning of the Great Migration, a once in a lifetime experience that we will never forget. Chef Kumar took extraordinary care of us throughout our stay. My wife has special dietary requirements, and he made every meal feel effortless, creating delicious dishes while ensuring she always had wonderful options. It genuinely felt like we had our own private chef. Every meal was made even more enjoyable by Eunice, whose warm personality and friendly conversations made us look forward to breakfast, lunch, and dinner each day. One of the unexpected highlights was the Canon Studio. Felix and Moses were incredibly knowledgeable and passionate about photography. We loved talking cameras with them and had the opportunity to use Canon DSLR equipment during our game drives. It allowed us to capture amazing wildlife photos without having to travel with our own expensive and heavy camera gear. Victor crafted fantastic cocktails. If you enjoy trying something new, ask him to surprise you with one of his own creations. You will not be disappointed. Our room attendant, Dancun, made sure our room was immaculate every day. After asking about our preferences when we arrived, he kept everything perfectly stocked and exactly the way we liked it throughout our stay. Finally, Doris and the rest of the team greeted us by name every day with genuine warmth and hospitality. Every member of the staff made us feel like valued guests rather than visitors at a luxury resort. We came to the Masai Mara hoping for an incredible safari. We left with unforgettable memories and new friendships. If you are considering a safari in Kenya, I cannot recommend the JW Marriott Masai Mara highly enough. It is, quite simply, the finest place we have ever stayed.

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