Victoria Comfort Inn Kisumu

“Victoria Comfort Inn”

I have stayed at this hotel for the past 8 years on my annual trip to Kenya. The comfort and service is top notch. To my happy surprise this year over Easter weekend there were so many fun activities for children: a bounce house, trampoline, and a train to ride. Ruth a new manager with Victoria Com… Mais

I have stayed at this hotel for the past 8 years on my annual trip to Kenya. The comfort and service is top notch. To my happy surprise this year over Easter weekend there were so many fun activities for children: a bounce house, trampoline, and a train to ride. Ruth a new manager with Victoria Comfort has thrown a celebration to remember forever. You will not be disappointed with your experience here. Happy Easter! He is Risen.

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“Estadia no Hotel”

Gostei da estadia muito. Eles têm muito bons quartos, limpo, a e absolutamente muito sereno. A equipe é excelente, cheguei muito tarde da noite, e o hotel me enviou um guia para escolher-me, para que eu se perder. Muito embora a sua localizado um pouco nas estates, é um lugar muito lindo para que a… Mais

Gostei da estadia muito. Eles têm muito bons quartos, limpo, a e absolutamente muito sereno. A equipe é excelente, cheguei muito tarde da noite, e o hotel me enviou um guia para escolher-me, para que eu se perder. Muito embora a sua localizado um pouco nas estates, é um lugar muito lindo para que a sua estadia, você só precisa de estar lá para acreditar. Espero que o hotel irá manter o padrão. Raph.

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“Clássico”

Foi o melhor lugar para se hospedar e conveniente para mim desde que estava participando o justo mostrar Kisumu. Especialmente a comida foi saborosos e o serviço de quarto foi o melhor,os quartos têm tudo o que precisa para relaxar. Também as pessoas que trabalham são muito simpáticos e prestativos.

“Good for certain travelers”

I work in Kisumu and recently spent 10 nights here. We had been looking for a new hotel for our organization to build a relationship with and this may be a good one. We work fairly close to Victoria Comfort Inn, which has two entrances in Tom Mboya estate providing access in different directions fo… Mais

I work in Kisumu and recently spent 10 nights here. We had been looking for a new hotel for our organization to build a relationship with and this may be a good one. We work fairly close to Victoria Comfort Inn, which has two entrances in Tom Mboya estate providing access in different directions for those who are walking. Its location is a plus for me, but a big minus for others - it's far from town center, far from restaurants or shopping, and not in a great part of town (I wouldn't advise walking outside the compound after dark). The hotel is well-furnished. It's a large structure with lovely grounds. The lobby is large with various sitting areas inside and out, and it's connected to a restaurant that serves food at all hours. Breakfast is included with most rates, and it's an ample buffet serving American, European, and Kenyan staples. Most mornings I had sausage, thick crepes, fried eggs, breads, fruits, and Kenyan tea. You can also find hot and cold cereals, juices, meat, beans, and vegetables. Coffee is also served - I believe standard coffee is included, but they have an espresso machine as well. The kitchen is directly off the restaurant and makes the restaurant a bit uncomfortably hot most of the day, including at breakfast. For other meals, the restaurant offers menu service. I found the prices high for my tastes, at least as an everyday option, and especially for the part of town. A good dinner and soda will run about Ksh1000. Since there aren't a lot of other options nearby, you may be a captive audience for dinner. A fridge in the room provides options for easygoing travelers. The rooms are nicely furnished. The standard room I was in had a nice queen bed with surprisingly nice pillows (4 on the bed, of different thicknesses). The mosquito net is a quality one but does not reach all the way to the floor. I traveled in winter and saw virtually no mosquitoes in two weeks anywhere, especially not in the room, so I didn't mind. At a high mosquito time it might be more of an issue. There is a large desk which provides good work space and storage space, a mini fridge that worked just fine, a good-sized closet (with just 3 hangars - could have used more), and a nice balcony. The windows do close but don't have screens on them. They provided very little breeze anyways so I just left them closed. The bathroom is ample, with an enclosed shower and hot water from the tap. Nice lighting in the bathroom. The room has an air conditioning unit, but it was broken while I was there. I asked them to check it out and they pumped it full of refrigerant, which lasted 2-3 days before leaking out again. Since it only blew toward one side of the room, and the windows provided very little breeze, it got uncomfortably hot in the room most all day with the fridge running, and especially with a laptop running. This was my first time ever to have air conditioning in Kisumu, and it was winter, so it wasn't as big of a problem. It was disappointing though. There is a rooftop bar, with a surprisingly well-stocked shelf of drinks for excellent prices. The view is limited, but the breeze is nice and there is a good TV up there. Wi-Fi in the hotel was decent but not great. Was pretty steadily up and running while I was there. The staff was overall extremely friendly and helpful. They were welcoming and service-oriented. In the restaurant they were attentive and gracious. The couple of room maintenance issues I had while there (A/C unit and a couple burnt-out lights) were addressed promptly. I had a very early flight to catch on my last morning and they arranged for a very early breakfast for me (5:30am). They had virtually the entire buffet set out just for me. Overall I will look forward to staying here again. This was a very good hotel but I can only give 4 stars due to the location being a drawback for many potential guests and the room being uncomfortably hot.

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