Sudima Kaikoura

“Skip the Laundry Room”

5 star for the most part. Coffee maker in the room was horrible. Laundry room open from 0700-2100 only. Dryer instructions state you get 10 minutes to the dollar. That is a lie. After 20 minutes and 8 dollars clothes are still damp. Avoid the laundry.

“High quality hotel but could do better”

This was our second stay at a Sudima hotel and while it was of an acceptable standard, for the price it was something of a disappointment. The room was large, king size, with a good view of the sea front and an adequate bathroom, but the only facility for hanging clothes was a group of 4 coat hange… Mais

This was our second stay at a Sudima hotel and while it was of an acceptable standard, for the price it was something of a disappointment. The room was large, king size, with a good view of the sea front and an adequate bathroom, but the only facility for hanging clothes was a group of 4 coat hangers spread along the wall above the wide suitcase shelf. However, our short stay was very much let down by the poor quality of the catering. The dinner menu lacked variety, and the breakfast was not up to the standard of the Christchurch Sudima as we had expected. Reception staff were lovely but again the restaurant staff could have been more attentive and professional. It gave the impression that some attention by those at the top was needed.

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“Excellent Facilities Poor Service”

The bedroom, bed and facilities were of the highest standard but the stay was let down by the service Particularly in the restaurant. We arrived mid afternoon and found straight away that the restaurant was fully booked and that we would have to eat in the bar (same menu / same prices) where… Mais

The bedroom, bed and facilities were of the highest standard but the stay was let down by the service Particularly in the restaurant. We arrived mid afternoon and found straight away that the restaurant was fully booked and that we would have to eat in the bar (same menu / same prices) where we didn't need to book, only to find that most tables there had been reserved. At breakfast the restaurant was again full. There was a coach party at the hotel. Restaurant staff seemed like they didn't want to be there and came across as unfriendly going through their tasks in slow motion. I started to think that they didn't speak English. The breakfast buffet was disappointing, it looked like the hot food had been kept warm for quite some time. Arriving back at 4pm after a day exploring to find that the room had still not been serviced. We ate out that evening but the breakfast the following morning was no better as another coach party had arrived.

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