Yamanaka Onsen Kagari Kisshotei

“Best Japanese hotel!”

From the moment we arrived it was 100% service. The valet parked our car and took our bags to our room without us having to say or do anything. The front office team were very helpful and spoke english very well. We were given a convenient traditional japanese room. We booked the couples private o… Mais

From the moment we arrived it was 100% service. The valet parked our car and took our bags to our room without us having to say or do anything. The front office team were very helpful and spoke english very well. We were given a convenient traditional japanese room. We booked the couples private onsen which we enjoyed immensely both were clean and luxurious overlooking the river and nature. Our bedroom was massive! and the tatami floor was so comfortable it was the best sleep we had in japan. We were given complimentary champagne for our honeymoon dinner. The food was all traditional Japanese there were over 8 courses and breakfast was just as interesting. I was very nervous that the hotel might smell of cigarette but it did not! This was the perfect Japanese experience thank you for such wonderful service I would recommend this to everyone.

Menos

“Wonderful stay!”

We stayed one night for Hokuriku hopping trip. There is a hotel shuttle sharing with the sister hotel Kissho Yamanaka and comes to Kaga Onsen station every hour. Bus schedule is on their web sites and you’ll need to reserve pick up ahead if time. Shuttle schedule said to take about 25min but it fel… Mais

We stayed one night for Hokuriku hopping trip. There is a hotel shuttle sharing with the sister hotel Kissho Yamanaka and comes to Kaga Onsen station every hour. Bus schedule is on their web sites and you’ll need to reserve pick up ahead if time. Shuttle schedule said to take about 25min but it felt much faster. Room was not the nicest/newest, it was ok. But service was amazing and great views of gorge/river from the room. Public bathroom has beautiful outdoor bath which overlooking river. Property is walking distance to downtown “Yuge Kaito”. There’s a beautiful bran new spa at Kissho Yamanaka, hotel will provide free shutte indivually which was great. Spa is still new and menu can be difficult to understand but we managed to reserve a couple (called”pear”) massage room and it was very beautify. Location is only few ministers to Yuge Kaido, hiking trail is just behind the hotel, great location.

Menos

“Interesting Hotel build on a cliffs”

I I drove from Fukui to Kagari on national road 364, the driving route to fun. I drove thru some road running along the side of the mountain and long tunnels. The view was spectacular. Love it! Coming on this route, Kisshotel is on the right of the car. For a distance you will hardly see any bui… Mais

I I drove from Fukui to Kagari on national road 364, the driving route to fun. I drove thru some road running along the side of the mountain and long tunnels. The view was spectacular. Love it! Coming on this route, Kisshotel is on the right of the car. For a distance you will hardly see any building. On the road , once you see building and school and recreation center on the right of the car, you will need to slow down, else you will miss the hotel. From the view in the car, the hotel is just a one story build just after a Y junction. The parking is offsite, there is no parking space in front of the hotel. Once inside the hotel, i felt very welcome. Its a very topical Japan Osen hotel. The hotel is build downward. All the rooms have a good view of the river running below the cliff. The room we had was a Japanese type Tatami Mat room. Its very huge in size and well appointed.Each room comes with it own attach bath tub. There are 2 indoor Osen pool and a outdoor pool. The Outdoor pool is very nicely design and on a chilly night, it very comfortable to enjoy the outdoor pool. We had a set dinner at one of the inhouse restaurant. The food served was great , specially the beef . The service in the restaurant was good too. As they serve mainly Japanese guest. We had some issue with communication, but the resturant manager was very patient to explain every thing to us from the food to how to eat using his limited English. We appreciated his afford ! It took bad that we did not have time to explore the surrounding, but I will be back to stay for more then just one night. The is a small town which I see that there are many things to explore.

Menos

“UNACCEPTABLE SERVICE STANDARDS ”

This Ryokan has a superb location , excellent rooms , great food and Sake , but ruined by stupid and rude staff . The Japanese Ryokan experience should be tranquil and stress free - that is what it is all about, and has been for centuries . Two issues - on check in, even as Japanese speakers , … Mais

This Ryokan has a superb location , excellent rooms , great food and Sake , but ruined by stupid and rude staff . The Japanese Ryokan experience should be tranquil and stress free - that is what it is all about, and has been for centuries . Two issues - on check in, even as Japanese speakers , which we had made very clear , we were told in broken English , that between 4 to 6 pm outside the Ofuro Baths “free” beer and snacks would be provided - impression given at least more than one glass would be free . When I asked for a beer refill I was told bluntly , and in a very rude tone, just one word, “dekinai “ - not possible. If I had been told more politely, then no issue - but who is the Customer here? Then at dinner time , just half way through the meal, rice and soup suddenly appeared - this is a never no way without the Customer requesting initially , as this part of a Japanese meal always is served at the end, unless you are having a bento box meal. To be fair , the rice and soup were taken away and replaced later, but still poor service. To some readers maybe these are small points, but to long time gaijin Onsen visitors an unacceptable dilution of service - when the price remains pretty expensive. We will not be returning.

Menos