Atami Fufu

“5-star stay!”

This was our first trip to Japan and my first time in a ryokan. I found it very difficult to decide between all the great options I saw online. There were a few places in Hakone that I tried to reserve but they were already booked. They were part of the Ryokan Collection which is how I found Atam... Mais

This was our first trip to Japan and my first time in a ryokan. I found it very difficult to decide between all the great options I saw online. There were a few places in Hakone that I tried to reserve but they were already booked. They were part of the Ryokan Collection which is how I found Atami Fufu. My first point of contact was a lovely woman at the Ryokan Collection. We traded a lot of emails and she was so helpful and quick to respond. We arrived via train and were greeted by the owner (I think?) and were given a complimentary ride to the property in a taxi. Check-in was prompt and very courteous. I read other reviews that there weren't many English speaking staff members. We were attended to by Thebe, who was great! He showed us to our rooms and instructed us how to wear the kimonos. We arrived on the only rainy day during our 14-day trip and it was a perfect day to spend in a ryokan. We immediately took advantage of our private onsen out on the terrace. It was wonderful! Our room was the smallest room offered but it was beautiful and well-appointed. Our rep at the Ryokan Collection had previously explained that that Fufu does not serve meals in the rooms because some guests had complained about the lingering smell. We ended up booking the teppanyaki dinner on her suggestion and it was delicious. I actually preferred it to in-room dining. While I've stayed in luxury properties before, there was something different about the Fufu; I felt "looked after" in a way that I never have before. It was a different kind of luxury experience and I'm fortunate to have been able to experience it.

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“O Mercado Retiro”

A primeira surpresa foi localizado no meio da cidade eu imaginei-o para fora na floresta. Uma equipe muito agradável e útil. Eu tinha a refeição kasiki sofisticados que era muito da média. O Tepanyaki foi muito melhor. Quarto muito bom todos os equipamentos e acessórios de alta final. Ainda tem ... Mais

A primeira surpresa foi localizado no meio da cidade eu imaginei-o para fora na floresta. Uma equipe muito agradável e útil. Eu tinha a refeição kasiki sofisticados que era muito da média. O Tepanyaki foi muito melhor. Quarto muito bom todos os equipamentos e acessórios de alta final. Ainda tem uma televisão sobre o Onsen ao ar livre. Pouco estranho não havia serviço de quarto como real é muito nice, mas não existe mais uma vez que parece ser a forma mais japonês voltado para hotel. Apesar de eu ter visto fotos de comida a ser servido no quarto, talvez alguma informação se perdeu na tradução. O que foi estranho o lugar inteiro foi criado para que ninguém possa ver uns aos outros. O hotel tem carro totalmente escurecida janelas. Os caminhos foram todos ecrã ao nível dos olhos. Você comer em uma caixa fechada. Até mesmo recepção foi dividida em pequenas caixas lembram a assinar papelada etc. tenho a sensação de que tudo é projetado para um discreto até mercado semana com os vizinhos esposa etc. Se você tem que ficar em Atami ou necessidade de impressionar o novo jovem secretário, então este é o lugar para estar, perto o suficiente para Tóquio mas longe o suficiente de inculpar. Altamente Recomendado. Uma estrela derrubados para uma refeição decepcionante experiência.

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“Weekend get away”

Pros - great location, great service, nice room Con - room was too hot, paper napkin/oshibori This is billed as luxury hotel and for the most part it lives up to it. The staff was very professional and helpful. The rooms were large and with nice furniture and toiletries. The hotel even has a sp... Mais

Pros - great location, great service, nice room Con - room was too hot, paper napkin/oshibori This is billed as luxury hotel and for the most part it lives up to it. The staff was very professional and helpful. The rooms were large and with nice furniture and toiletries. The hotel even has a special butlers cubicle where if you wanted room service or extra pillows and what nots, they will just place it in a locked cabinet from the outside of your room and you can open the cabinet from inside and retrieve the items, minimizing physical contact or if you just can't be bothered to put on make-up or clothes.. lol... The room comes with a mini fridge with free beverages. And the welcome treat was also delicious, green tea mochi. Our room came with private outside onsen/bathtub. Other rooms even comes with a hammock, I assume those are on the first floor. But the 2nd floor has a better view. The hotel does also come with a public onsen in a separate building. The onsen has a sauna and 2 onsens, one inside and one outside (rotemburo). The mens side and the women's side alternate so that the guest can experience 4 different tubs all together and 2 different sceneries. Right outside the entrance to the onsens there are 2 mini fridges, one filled with drinks and the other filled with sherbert, all free of course. The downside when we were there was the air conditioner controls. We didn't have access/rights to change from heating to cooling. The thing was only set for heating so the room was too hot. Luckily we were on the second floor so I slept with the door to the patio partially open with the extra beddings/paddings that were in the room. The other downside came during meal time. Yes there was the pandemic but, the hotel still provided us with regular table cloth napkins (great). But the oshibori (wet towel) was on of those disposable paper napkin that you would get from JR train. And yes they replaced it once during the meal but it took away from the grandness of the hotel. Other hotel do provide warm, wet oshibori. Some come in plastic that you unwrap yourself and others come unwrapped on a plate. Overall the experience was nice. Would I we try them again? Probably but hopefully the 2 cons are addressed by then.

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“Wonderful Dishes”

My husband and I stayed here for one night on July 17, 2020. The members of the staff were very kind and helpful concerning my food allergies when it came to preparing my dishes. Inform them about any allergies that you might have in advance when you make your reservation. The room was very comf... Mais

My husband and I stayed here for one night on July 17, 2020. The members of the staff were very kind and helpful concerning my food allergies when it came to preparing my dishes. Inform them about any allergies that you might have in advance when you make your reservation. The room was very comfortable and quiet. Be aware though that you should request a ground-floor room if you have any problems climbing stairs.

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