Hotel Canada

“PINZOLO GEM”

Great location with a very comfortable atmosphere - cleanliness is a priority with bed linen changed frequently - food is excellent - vast selection of antipasti buffet, starter, main course (could be more generous but tasty nevertheless) and desert. this coupled with excellent service make evening… Mais

Great location with a very comfortable atmosphere - cleanliness is a priority with bed linen changed frequently - food is excellent - vast selection of antipasti buffet, starter, main course (could be more generous but tasty nevertheless) and desert. this coupled with excellent service make evening dinner very pleasant. The only reservation was an attitude of a senior staff (I'm told she may be one of the owners) who never seem to be happy with her work. I will however recommend this Hotel and will certainly return.

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“Bom no geral hotel”

Bom hotel razoável jantar. Café da manhã decente mas longo linhas de café Boa localização - a 5 minutos a pé para o elevador/skibus Temos guardado o nosso esquis na loja de equipamentos de esqui/aluguel para a esquerda do ski lift (10 euros por semana) Armários estão disponíveis no preço mais alto … Mais

Bom hotel razoável jantar. Café da manhã decente mas longo linhas de café Boa localização - a 5 minutos a pé para o elevador/skibus Temos guardado o nosso esquis na loja de equipamentos de esqui/aluguel para a esquerda do ski lift (10 euros por semana) Armários estão disponíveis no preço mais alto (45 euros por semana ) O esqui é recomendável guardar- bom serviço e equipamento A piscina é um pequeno para as crianças a saunas são bons

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“Excelente localização para esqui”

O hotel está em uma boa localização para se chegar às oportunidades maravilhosas de esqui. Hotel é bom, os quartos são amplos e decorados de forma simples. Comida era muito delicioso, mas a equipe não foi muito simpáticos e prestativos. O centro de Bem-Estar ... Eu fui lá uma vez e nunca mais. Até … Mais

O hotel está em uma boa localização para se chegar às oportunidades maravilhosas de esqui. Hotel é bom, os quartos são amplos e decorados de forma simples. Comida era muito delicioso, mas a equipe não foi muito simpáticos e prestativos. O centro de Bem-Estar ... Eu fui lá uma vez e nunca mais. Até o meu marido, um amante de sauna, não estava ansioso para ir lá.

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“Stay did not match the 4★ price and expectations”

Stay did not match the 4★ price and expectations We stayed at this hotel expecting 4★ comfort that would justify the price we paid, but unfortunately the reality was quite disappointing. First of all, the room and bathroom. The lighting is very old and poor, especially in the bathroom, making it … Mais

Stay did not match the 4★ price and expectations We stayed at this hotel expecting 4★ comfort that would justify the price we paid, but unfortunately the reality was quite disappointing. First of all, the room and bathroom. The lighting is very old and poor, especially in the bathroom, making it feel dark and uncomfortable in the evenings. The biggest issue was that none of the radiators were working, neither in the room nor in the bathroom. This is particularly unacceptable in a ski resort, where after a full day on the slopes you expect warmth and comfort. Additionally, there is no place or system to dry ski clothes or boots, which is hard to understand at this price level. The room also lacked some basic comforts expected in a 4★ hotel. There was no kettle available in the room — while not officially mandatory, it is commonly provided in hotels of this category, especially in mountain resorts. Furthermore, the electrical sockets were very outdated, making it impossible to plug in a laptop without a special adapter. This is a serious inconvenience for modern travelers and does not meet 4★ standards. The spa area was also a letdown. According to the information provided, the saunas should be operating from 10:00–12:00 and from 15:00 onwards. In reality, they were most often only turned on after 15:00 and only upon request. More than once we arrived after using the spa facilities and found the saunas cold and not switched on, which does not match the advertised services. Another unpleasant aspect was the first room we were assigned. Its balcony was located directly above the garbage containers, and there was a strong, unpleasant smell, making it very uncomfortable to stay in the room. 💶 In terms of value for money, many of these issues simply should not exist in a 4★ hotel, especially in the Alps, where comfort during ski season is essential. ➕ Positive aspects worth mentioning: very helpful and friendly staff, who genuinely tried to assist whenever possible; excellent dinners at the restaurant — the food was truly outstanding and one of the highlights of our stay. Conclusion: the hotel has potential, but at the moment the price does not reflect the actual condition of the rooms and the quality of services provided. If these issues were addressed, the overall experience could be very different.

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