Gardea Soulfamily Resort

“The most amazing family hotel with sensational views”

The hotel was second to none! The staff were kind, friendly and approachable The pools were were wonderful, they were heated which was brilliant with children and changeable weather ! The rooms were well laid out and presented, the views from the room and hotel were stunning The food was delici… Mais

The hotel was second to none! The staff were kind, friendly and approachable The pools were were wonderful, they were heated which was brilliant with children and changeable weather ! The rooms were well laid out and presented, the views from the room and hotel were stunning The food was delicious with a plentiful menu including breakfast being our favourite meal of the day. There was a great selection for afternoon snack from 3-5pm and then the evening meal catered for all with 2 nights in 7 having a taster menu with a wide range of local food There were breathtaking walks from the hotel and the hotel is a short walk from Torbole. Torbole offers bike hire and lovely walks along the lakeside, with ice cream and pizza a plenty

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“Relaxing, family friendly break”

We had a wonderful stay at Gardea SoulFamily Resort and would absolutely return. From the moment we arrived, the atmosphere felt calm, welcoming, and genuinely family-focused without ever feeling overwhelming or chaotic. What really stood out to us was how thoughtfully everything is designed for … Mais

We had a wonderful stay at Gardea SoulFamily Resort and would absolutely return. From the moment we arrived, the atmosphere felt calm, welcoming, and genuinely family-focused without ever feeling overwhelming or chaotic. What really stood out to us was how thoughtfully everything is designed for families with young children. It’s clear that a lot of care has gone into making parents’ lives easier while still creating a fun and engaging environment for children. The kids club was a definite highlight - well-organised, safe, and full of activities that our daughter genuinely looked forward to each day. Despite our daughter being the only English-speaking child she never felt isolated, all the staff made sure that she was included. The rooms were another big plus: spacious, beautifully maintained, and very comfortable for a family stay. The overall quality of the facilities across the resort is excellent, from the common areas to the play spaces, all kept to a very high standard. The food was also excellent throughout our stay. The breakfast buffet offered a wide variety of options to suit all tastes, and evenings felt like a real treat with a more refined dining experience for adults. At the same time, we really appreciated that familiar dishes were always available for children each day, which provided a sense of consistency and made mealtimes easy and stress-free. If you’re traveling with young children and looking for a place where you can truly relax while knowing they’re happy and well cared for, this resort is a fantastic choice.

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“Positive experience”

We had a great experience in the resort. The room was spotlessly clean, the staff was friendly, and everything went well. We had an overall great experience and it's clear that the staff and resort is really doing everything to give guests a five star experience. That said, there is room for impro… Mais

We had a great experience in the resort. The room was spotlessly clean, the staff was friendly, and everything went well. We had an overall great experience and it's clear that the staff and resort is really doing everything to give guests a five star experience. That said, there is room for improvement, especially in the food department. While I understand the logic behind it, selecting dinner courses in the morning is awkward. In addition, some of the dinner courses were just bland or not good at all. Some dishes were lacking salt or basic taste and some were simply over sophisticated without any justification. I'm sure this can be improved. It would have been also really great of there was a jacuzzi on the premises.

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“Not 5 star hotel and very expensive for what it is.”

Context: Family of 6 (two adults and 4 children) travelling through South Germany, Dolomites, Garda and French Alps for our summer holiday. We stayed at Gardea Soul Family for 3 nights in July ‘26. The Good: clean facilities, attractive looking building, warm and professional welcome, attentive st… Mais

Context: Family of 6 (two adults and 4 children) travelling through South Germany, Dolomites, Garda and French Alps for our summer holiday. We stayed at Gardea Soul Family for 3 nights in July ‘26. The Good: clean facilities, attractive looking building, warm and professional welcome, attentive staff, safe and secure parking. We rented a dingy in Torbole at a place recommended by the hotel and we had fun sailing it. The Bad: poor sound mitigation between rooms/communal areas. For example on the last night we were woken (including our 2 year old) at 10.30pm by a child screaming about having his iPad taken off him in the corridor outside our room. The ‘adventure park’ 5 minutes walk away was recommended by the hotel but is a bit run down and the high ropes etc are much better at other venues we have been to, at a more reasonable price point. There is also a lot of traffic in the local area, but that is to be expected in July, albeit it spoils the ambience of the area. The Ugly: This is simply not a 5 star establishment, rather they have stuck 5 stars on the front of the building, but with no actual attempt to meet 5 star standards - it is a solid 3 star and if the pricing wasn’t so high, my expectations would have been different. The food was very average (mitigated only by the attentive and polite waiting staff) and for those commenting that it has previously been great, I can only assume the chef has recently changed or those reviewers have not actually experienced 5 star quality food before, because it really isn’t anything special! The attempt at a ‘tasting menu’ on the Friday night was frankly laughable with large parts inedible, which was very surprising for Italy! We were charged over 5000 euros for 3 nights in two adjoining rooms and frankly paid through gritted teeth, feeling thoroughly ripped off. We had just come from Aki Family Resort in Plose (Dolomites), where the rate was less per night but the overall quality was excellent - it made for a particularly stark comparison!

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