Natra Bintan, A Tribute Portfolio Resort

“Good service at all”

We arrives at the restaurant with the greeted warmly at the entrance and escorted to a comfortable table by “Ventina” restaurant staff, i love the service because while presenting the menu the server “ Djeremia” asks about any dietary preferences and recommends a popular local dish. During the mea… Mais

We arrives at the restaurant with the greeted warmly at the entrance and escorted to a comfortable table by “Ventina” restaurant staff, i love the service because while presenting the menu the server “ Djeremia” asks about any dietary preferences and recommends a popular local dish. During the meal, Djeremia checks in at appropriate moments without being intrusive. All food was very good, Thank you for the good experience

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“Beautiful place”

The place is so beautiful and the staff so kind. Although the tents are maintained impeccably, please be ready for bugs and crawlers. On our first day of stay there was a big centipede in the room!! But the staff was quick to respond. Great spread on the Breakfast buffet . They have activities … Mais

The place is so beautiful and the staff so kind. Although the tents are maintained impeccably, please be ready for bugs and crawlers. On our first day of stay there was a big centipede in the room!! But the staff was quick to respond. Great spread on the Breakfast buffet . They have activities for kids during breakfast like sketching and henna applications. Best feature definitely is the Beautiful and well maintained lagoon with lots of water activities to choose from.

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“nice experience!”

~ It was a really fun holiday, I went on holiday with my friend and we are from Beijing - China, it was really a fun experience ... The room was very comfortable, all the facilities were complete, such as a TV, and I didn't expect there to be a jacuzzi bath, it was really cool, and when we woke up… Mais

~ It was a really fun holiday, I went on holiday with my friend and we are from Beijing - China, it was really a fun experience ... The room was very comfortable, all the facilities were complete, such as a TV, and I didn't expect there to be a jacuzzi bath, it was really cool, and when we woke up in the morning, we were greeted by very comfortable and warm view, I really feel like sleeping here all day hā hā hā Ahh and we also tried some food at the Patio Restaurant. Honestly, I've never seen a restaurant with such a unique concept. It felt like eating while looking at the sea view and that made me so happy. I'm excited to wake up in the morning. And I really like the mocktail drink they make, I actually forgot what it's called like a beautiful and fresh blushing purple color ~~ Ahhh and I also met very friendly and nice staff! , To be honest, I'm a bit interested in one of them , Her name is Safina, I don't know if the name is right or wrong 2333^ ^ Because I only saw it briefly Pfftt..😅. - She's very cute and has a friendly smile. I remember very well how she walked here and there because my friend and I ordered so many CocaCola from her, I'm so sorry🥲🥲.... Honestly she is very cute and kind person, somehow I hope I can meet her again 我想你 :P

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“A Perfect Blend of Relaxation, Team Spirit, and Genuine Hospitality”

Our team had a wonderful experience at Natra Bintan Resort for our recent company retreat. From the moment we arrived, we were warmly welcomed by the attentive and professional team. They consistently went above and beyond to ensure our comfort—checking in with us frequently, engaging with our grou… Mais

Our team had a wonderful experience at Natra Bintan Resort for our recent company retreat. From the moment we arrived, we were warmly welcomed by the attentive and professional team. They consistently went above and beyond to ensure our comfort—checking in with us frequently, engaging with our group, and even remembering our names and respective units, which made the experience feel very personal and thoughtful. The resort’s beautiful natural surroundings, well-planned layout, and peaceful ambiance created an ideal environment for both relaxation and rejuvenation. Throughout our stay, we were particularly impressed by the high level of service and attention to detail demonstrated across all touchpoints. Every member of the staff—including the team bonding facilitators—demonstrated genuine hospitality. Their friendliness, energy, and dedication made us feel truly valued and well taken care of. The overall experience exceeded our expectations, including the accommodations (based on majority feedback), dining and meal selections, training workshops, team bonding programmes, and the thoughtfully arranged closing dinner. Team Bonding Programme Highlights The team bonding programme deserves special recognition as one of the standout aspects of our retreat. It was exceptionally well-planned, smoothly executed, and thoughtfully curated to encourage collaboration, engagement, and enjoyment across the entire team. The facilitators were highly energetic, professional, and inclusive—ensuring everyone felt comfortable participating while maintaining a lively and positive atmosphere throughout. Activities were not only fun but also meaningful, fostering team spirit and strengthening connections among colleagues. The dance class, in particular, was a highlight—fun, interactive, and memorable for everyone involved. The programme struck a great balance between light-hearted entertainment and team-building value, making it both enjoyable and purposeful. We also truly appreciated the extra effort taken to capture moments through photos and videos after each activity. These thoughtful touches made the experience even more special and gave us lasting memories to look back on. Overall Experience We would like to sincerely thank the Natra Bintan team for their effort and dedication in delivering such a delightful and memorable stay. We would gladly recommend the resort to our family and friends. Overall, we rated the retreat experience 9 out of 10. Areas for Improvement While our overall experience was highly positive, we would like to highlight a few areas for improvement: Room Facilities The connection hub located below the TV emitted a continuous beeping sound, which required unplugging. It would be helpful to clarify its purpose or ensure it functions properly. Some room doors were not smooth to operate, although still manageable. Equipment Setup The projector used during our dinner event did not function as intended, which slightly impacted the programme. General Feedback Staff members were consistently polite and friendly—this is a strong positive worth maintaining. No specific feedback regarding the open-concept toilet.

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