Hotel Lydia

“Great room for price paid”

The room was surprisingly nice and clean for the price paid ($100 a night)! The shower was amazing! Greattt water pressure. The parking was packed at times and the breakfast was small (only cold food, no bacon, eggs, etc). Would still 100% recommended staying here though!

“Musty smell and paper sack breakfast”

The check-in was great and staff were friendly. The hotel is cute. Upon the arrival to the room it was very musty smelling and my son who has allergies and asthma had issues having to use his inhaler frequently. The room was spacious, the bed was comfortable and the shower has great water pressure.… Mais

The check-in was great and staff were friendly. The hotel is cute. Upon the arrival to the room it was very musty smelling and my son who has allergies and asthma had issues having to use his inhaler frequently. The room was spacious, the bed was comfortable and the shower has great water pressure. When asked about ice, I was told there was none in our building but next door I could get a small bag for a dollar. I was like what the heck, it’s the same place I checked in at. The breakfast was a disappointment. They gave you a sack with a muffin, pastry, apple and water in it. Thankfully they did have instant oatmeal packets. No juice or anything else besides coffee was available. They didn’t even have cereal which is sad. It was in a decent location, was easy to walk to festivities and restaurants.

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“Strong on Location, Weaker on the Details”

We recently stayed at The Place Hotel. While the room itself was comfortable and in a great location near the beach, several service issues impacted the overall experience. Schanna was pleasant and genuine; her kindness and professionalism stood out. In contrast, the manager and another older staff… Mais

We recently stayed at The Place Hotel. While the room itself was comfortable and in a great location near the beach, several service issues impacted the overall experience. Schanna was pleasant and genuine; her kindness and professionalism stood out. In contrast, the manager and another older staff member came across as insincere and dismissive, which detracted from the front desk experience. Housekeeping was noticeably inconsistent. The bed was only changed twice during our entire long stay, and the floor was vacuumed just once, even though sand from the beach made regular cleaning essential. The bathtub was never cleaned, and it was clear that on some days, housekeeping would simply pop in briefly to swap out towels and check the toilet paper. Aside from that, nothing else was addressed since we made our beds. Parking was also an issue. Many of the spaces were taken up by construction workers building the hotel next door, and several vehicles regularly parked in handicap spots without proper signage or permits. In summary, the hotel has a lot of potential, with some great staff and a solid location, but the inconsistent housekeeping, unmanaged parking, and varying quality of customer service need attention from management.

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