Holiday Inn Express & Suites Southgate - Detroit Area By Ihg

“GREAT place to have a staycation”

I rented this venue to have family time, a great time was had by all. Brittany was very helpful and very experience in customer service. I could NOT have planned a stay at a better place that suited my needs for my family outing than Holiday Inn Express (Southgate). This place comes highly recom… Mais

I rented this venue to have family time, a great time was had by all. Brittany was very helpful and very experience in customer service. I could NOT have planned a stay at a better place that suited my needs for my family outing than Holiday Inn Express (Southgate). This place comes highly recommended and the staff (Brittany) were the best.

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“Friendly staff work here”

This location is easy to access from I-75. We received a pleasant welcoming greeting from the evening clerk and that set the tone for our visit. Everyone we dealt with during our 5-night stay was friendly. Karen shepherded the breakfast throughout our visit and she did a good job of keeping thi… Mais

This location is easy to access from I-75. We received a pleasant welcoming greeting from the evening clerk and that set the tone for our visit. Everyone we dealt with during our 5-night stay was friendly. Karen shepherded the breakfast throughout our visit and she did a good job of keeping things stocked and clean. She was also fun to talk with every morning and made us feel welcome. Likewise, Brittany at the front desk was a daily ray of sunshine and laughter. The night maintenance guy and our housekeeper were also present to converse with. Our room faced I-75 so there was some road noise, but it was minor. The blackout curtain in our room rocked! Two minor quibbles: the bathroom door closed against a metal door frame, so it was loud. I asked maintenance for a door silencer (the holes are there in the frame) and they don't have any. A quick side trip to Home Depot for rubber bumpers solved that. The second one is they choose to restrict access to the hotel from midnight to 5:00am to only the front door. For everyone. Your room key is useless on the side/rear parking lot doors during that period. They have a decent fitness room with treadmills and ellipticals and some free weights. The motion lights don't sense you on the treadmill so it can get somewhat dark without warning. I did not check out the indoor pool. We'd certainly come back to this property if we stay in this area again.

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“Mom says they are as good as any 5-star???”

I have never stayed there but my mother just loves this hotel, and she can be a little hard to please at times. We have a special needs family member who also stays there with her and surprisingly she told me this hotel has better staff that help her better than 5 star hotels she frequents abroad. … Mais

I have never stayed there but my mother just loves this hotel, and she can be a little hard to please at times. We have a special needs family member who also stays there with her and surprisingly she told me this hotel has better staff that help her better than 5 star hotels she frequents abroad. She says she adores the Manager Christin or Crystal mom says is the absolute Best.And looks forward to seeing Cristal and Brittany when she used to never consider non 5 stars., Any how I am so amazed that this affordable hotel has consistently been A+ for my hard to please Mom lol credit must be given when due in such a rare nature. Respect to this hotel and maybe the other H.I.'s will take notes on how to be top notch consistently and give 5-star service for an economically friendly price pointe hotel.

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“Super friendly!”

Everyone was so friendly and helpful! They were so accommodating to our needs. The shuttle drivers were great and punctual! The breakfast was really good and the cookies in the lobby was a definite plus. I would definitely stay there again!