Courtyard By Marriott Lenox Berkshires

“Super nice hotel, great breakfast, overpriced rooms”

Very nice place, but seriously, hotel prices have gotten ridunculous. I could not locate a lower price on any travel site or the hotel site. This makes me hesitate to visit again.

“Unique Hotel”

The Courtyard in Lenox is a lovely hotel with lots of amenities. Driving up to the hotel is amazing in the winter with its unique look. Inside is equally as beautiful, with modern touches in the bar/breakfast area. The front desk staff was polite and helpful throughout our stay. Check-in was a sim… Mais

The Courtyard in Lenox is a lovely hotel with lots of amenities. Driving up to the hotel is amazing in the winter with its unique look. Inside is equally as beautiful, with modern touches in the bar/breakfast area. The front desk staff was polite and helpful throughout our stay. Check-in was a simple, straightforward process, and we were given complimentary water for our room. We did buy a few things from the hotel store downstairs - it was reasonably priced. The store has a good selection of alcohol, snacks, small microwaveable meals, and beauty necessities. Our room was immaculately clean, and we loved the extra touches, such as the pull-out bed and mirrors. The bed was a dream - with fluffy pillows and a firm mattress. Unfortunately, we did not get to visit the hot tub and pool this time, but we will on our next visit to the Berkshires. Overall, I would definitely recommend this hotel and will return.

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“Sem café-da-manhã”

Bem cuidado e boas instalações. TV grande no quarto. Boa piscina quente coberta. Academia muito básica. Cafeteria Sturbuks no saguão que dá um café a escolha. Não tem bufê de café-da-manhã. Não trocaram a roupa de cama nem as toalhas nenhum dia. Apesar de um ter pedido na recepção quando fiz o chec… Mais

Bem cuidado e boas instalações. TV grande no quarto. Boa piscina quente coberta. Academia muito básica. Cafeteria Sturbuks no saguão que dá um café a escolha. Não tem bufê de café-da-manhã. Não trocaram a roupa de cama nem as toalhas nenhum dia. Apesar de um ter pedido na recepção quando fiz o check-in. O mesmo aconteceu com todos quartos da minha família.

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“Okay stay”

Due-to miscommunication with Marriott when reservations were made we arrived at 8:00 AM for check in knowing we were early. We were told by the person at the front desk we could not check in. Tried to explain that when reservation was made agent stated it would be no problem as the hotel had few bo… Mais

Due-to miscommunication with Marriott when reservations were made we arrived at 8:00 AM for check in knowing we were early. We were told by the person at the front desk we could not check in. Tried to explain that when reservation was made agent stated it would be no problem as the hotel had few booking that time of the month. Front desk person seemed to be annoyed and reluctantly looked up the reservation and happily said there was no reservation. Fortunately we had the e-mailed confirmation. She made it seem as if she was doing us a favor by checking us in. As far as the hotel the rest of the staff was wonderful. Advised us where to eat and shop if needed. Basic room was small but clean. Two complaints. Two drawers for two people occupying a room for anything longer than a one or two night stay are not enough. No safe in room. Really irked that there was no printed station guide for the television and the fact that the tv remote had no buttons with numbers on it so it was not possible to change channels directly after you figured out which station you may have wanted to watch again. Maybe it’s me! Pricing of items sold in the Market and Bistro are what I consider to be on the high side. A candy bar or a 20oz. soda are each $4.00. Breakfast sandwich and a coffee $16.00 and change. The price of convenience! Suggestion… try and extend breakfast operating hours of Bistro. Overall the hotel the hotel is okay.

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