Staybridge Suites Charleston - Mount Pleasant By Ihg

“Exceptional Customer Service”

Customer Service is a lost Art these days. Que greeted us with friendly professionalism, answered all of our questions, gave us maps and made recommendations for the area. We immediately felt welcomed. Can’t say enough about the front desk experience. I travel a lot and I appreciate excellence an… Mais

Customer Service is a lost Art these days. Que greeted us with friendly professionalism, answered all of our questions, gave us maps and made recommendations for the area. We immediately felt welcomed. Can’t say enough about the front desk experience. I travel a lot and I appreciate excellence and attention to detail. Way to deliver exceptional customer service, Que. You set the bar high for hospitality!

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“⭐️⭐️⭐️⭐️⭐️ Amazing Stay and Que at the Front Desk Is an Absolute Gem!”

From the moment we walked in, our experience has been phenomenal! This is our first time visiting Charleston and our first time staying at Staybridge Suites, and I’m officially a fan. The hotel is incredibly clean, welcoming, and conveniently located so close to downtown Charleston. Our room is hu… Mais

From the moment we walked in, our experience has been phenomenal! This is our first time visiting Charleston and our first time staying at Staybridge Suites, and I’m officially a fan. The hotel is incredibly clean, welcoming, and conveniently located so close to downtown Charleston. Our room is huge, spotless, and honestly feels like our own little studio apartment! There’s so much space to spread out and feel comfortable, which is especially appreciated when traveling with a child and a dog. You get the comfort and space of a mini apartment while still being just minutes from everything downtown Charleston has to offer. But the absolute highlight of our experience has been Que at the front desk — she is BEYOND fantastic! From the second we met her, she was incredibly friendly, warm, hospitable, informative, and genuinely such a pleasure to talk to. Within minutes, it felt less like I was speaking with a hotel receptionist and more like I was catching up with a longtime friend. She has that rare ability to make you feel immediately welcomed and at home. She was also so incredibly sweet and kind to both my daughter and our dog, which meant so much to me. We’re on our first-ever mommy-and-daughter road trip back home, and Que helped make our Charleston stop that much more special and memorable. Staybridge Suites, you have an absolute gem in Que! Employees like her are what turn a good hotel stay into an experience guests remember. She is a true representation of exceptional hospitality and absolutely deserves to be recognized — and yes, this girl deserves a raise! 😊❤️ Between the spacious and spotless room, great location, wonderful hospitality, and especially Que, we couldn’t have asked for a better first experience. We will absolutely be keeping Staybridge Suites on our list for future travels!

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“Boa estada”

Chamaram minha atenção: Aspectos Positivos * O local é agradável e a proximidade com a ponte estaiada permite desfrutar de boa caminhada em local com vista incrível. * Bom café da manhã com os ingredientes normalmente servidos e consumidos por americanos. Aspectos Negativos * Suite para 3 adult… Mais

Chamaram minha atenção: Aspectos Positivos * O local é agradável e a proximidade com a ponte estaiada permite desfrutar de boa caminhada em local com vista incrível. * Bom café da manhã com os ingredientes normalmente servidos e consumidos por americanos. Aspectos Negativos * Suite para 3 adultos sendo que um teve que usar um sofá algo desconfortável, além da impossibilidade de diferenciar as toalhas de banho. * É boa a ideia de vaso sanitário em ambiente separado do restante do banheiro, mas o espaço é mínimo e há muita dificuldade até para fechar a porta. * A internet deixou um pouco a desejar, no quesito velocidade, apesar da facilidade de configuração sem senha. * A iluminação do espelho e do local para barbear e maquiagem mostrou-se insuficiente.

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