Hampton Inn Chula Vista Eastlake

“One of my favorite Eastlake hotels”

This past weekend I stayed at Hampton Inn for the 3rd time, for two night. I stay here a lot because it's very close to family when I am visiting with them, and I am never let down. The location is close to restaurants, coffee and donut shops, stores, shopping, and about 15 minute away from Sesame … Mais

This past weekend I stayed at Hampton Inn for the 3rd time, for two night. I stay here a lot because it's very close to family when I am visiting with them, and I am never let down. The location is close to restaurants, coffee and donut shops, stores, shopping, and about 15 minute away from Sesame Place, which we went to this last time. The staff at Hampton are very friendly, check in is a breeze, and they keep warm coffee, and hot water/tea out 24/7. They do offer a daily breakfast, and although I've never had it, it always smells delicious and the dining area is always packed. One new feature of the hotel I liked that they didn't have during my last stay, is a texting feature. Someone from the staff will text you to welcome you or check up on your stay, and you can reply. This last time (and this will probably be my only gripe), although they don't service the room on a daily basis, which I am totally OK with, I do request fresh towels. This time I called the front desk first thing during my 2nd day to request a few fresh towels, and they gladly took my request. When I returned from our day out later, the towels had not been dropped off, so I texted the front desk and got a reply apologizing, and they said they'd have some up ASAP, and they never came. Before I left for dinner I requested the towels again, and was told towels were on their way, and I did let them know that I had left for dinner and they were more than welcome to let themselves in and leave the towels in the room, and got an OK. When I got back from dinner about an hour or so later, no towels. I ended up just not requesting again as it just wasn't that important anymore, and they were most likely just really busy, as there did seem to be a lot of people staying at the hotel the couple of nights I was there. Other than this, I will definitely keep Hampton Inn as one of my favorites when I am back down in the Eastlake again later in the year.

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“Great staff, convenient location”

Recently stayed here, in the middle of ComicCon, for a family vacation. The staff are wonderful and breakfast buffet was varied and tasty. The facilities are clean and I appreciate that they do not charge for parking or WiFi. The location is convenient in terms of many dinning options nearby and ea… Mais

Recently stayed here, in the middle of ComicCon, for a family vacation. The staff are wonderful and breakfast buffet was varied and tasty. The facilities are clean and I appreciate that they do not charge for parking or WiFi. The location is convenient in terms of many dinning options nearby and easy access to I-805, which connects to I-15 and I-5. The pool is small but it has an accessible lift and two cabanas, lots of lounge chairs and high top tables and chairs, making it a good option for unwinding. The rooms were quite clean and spacious; we had rooms with two queen beds and they did not feel cramped. It would be helpful to have more than one chair in the room—might help with space to only have one but if more than one person is in the room, that’s a challenge. The beds were comfortable. The room darkening blinds work really well so another lamp would be nice for brightening the room at night. The location of the coffee bar is a little challenging to reach for people with mobility issues. The addition of the nightlight in the bathroom was really helpful. The only difference between the accessible room and a non-accessible room is a visual and audible doorbell; shower chairs are available upon request but grab bars by the toilet would be helpful.

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“Not a good experience”

I made a reservation for a king bed in the first floor and when I arrived was told i was upgraded to a two queen bedroom and was on the fourth floor and very far I don't think that was an upgrade, I'm a hilton gold member and had to ask for a water bottle and before I would get a bag with water a… Mais

I made a reservation for a king bed in the first floor and when I arrived was told i was upgraded to a two queen bedroom and was on the fourth floor and very far I don't think that was an upgrade, I'm a hilton gold member and had to ask for a water bottle and before I would get a bag with water and granola or a cookie and no soap on the shower! P.s. I was told at front desk the reason I was moved to another room was because of overbooking!

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