The Exchange Sacramento, Curio Collection By Hilton

“Hidden Gem”

What a surprisingly comfortable property. Passing through on business, I didn’t really have an expectation other than general “Hilton”. Amazing, courteous staff. Warm, clean property from the lobby, hallways and rooms. On checkout, the GM was patiently working with the Front Desk staff and they … Mais

What a surprisingly comfortable property. Passing through on business, I didn’t really have an expectation other than general “Hilton”. Amazing, courteous staff. Warm, clean property from the lobby, hallways and rooms. On checkout, the GM was patiently working with the Front Desk staff and they both immediately stopped what they were doing to genuinely inquire about my stay. The care, intention and attention to detail remind me of Disney and other luxury hotel properties. Congrats!

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“Comfortable!!!”

Such a cute and comfortable hotel close to many restaurants, shopping, and sites! I always get a good nights rest here! Art everywhere you turn annd plenty of reading material. All of the employees are so kind. Maribelle helped me at the desk and is kind and welcoming. Don’t forget the cutest tiny… Mais

Such a cute and comfortable hotel close to many restaurants, shopping, and sites! I always get a good nights rest here! Art everywhere you turn annd plenty of reading material. All of the employees are so kind. Maribelle helped me at the desk and is kind and welcoming. Don’t forget the cutest tiny candies in the lobby. This is the kind of hotel you won’t want to leave your room but if you do there’s plenty to see close by!

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“Location”

Location, very convenient to old tow, A's ballpark, Kings arena and downtown they are walkable from this hotel.

“Pleasant Downtown Hotel”

This is a nice downtown hotel, conveniently located a short drive from the airport. The rooms are spacious and clean, and the beds are comfortable. Although several reviewers mentioned street noise, we had a very different experience. We stayed in Room 221, which was exceptionally quiet. We heard … Mais

This is a nice downtown hotel, conveniently located a short drive from the airport. The rooms are spacious and clean, and the beds are comfortable. Although several reviewers mentioned street noise, we had a very different experience. We stayed in Room 221, which was exceptionally quiet. We heard virtually no traffic or hallway noise during our stay. If a quiet room is important to you, it may be worth requesting one in the same area of the hotel. The front desk staff was friendly, helpful, and accommodating. We encountered a few issues during our stay, and they did their best to resolve them. Housekeeping missed our room on the first day. After we notified the front desk, someone came while we were out, but the room was only partially cleaned, the bed was not made, and our tip had been taken. This seemed like an oversight rather than intentional, but it was disappointing. Breakfast at Willow was excellent, but service was consistently slow. During each of our three breakfasts, a single employee was seating guests, taking orders, delivering food, and bussing tables. Having worked before in the food industry, I recognized that this was simply too much for one person. Our server worked incredibly hard and remained gracious throughout, but management needs to provide additional staffing. As a Hilton Honors member, I chose this hotel expecting the elevated boutique experience often associated with the Curio Collection. While the property was comfortable and well-maintained, it offered fewer amenities and less of a luxury feel than I anticipated. Travelers looking for a pleasant, reliable stay will likely be happy, but those expecting a more upscale boutique experience may find it a bit underwhelming.

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