Canopy By Hilton Scottsdale Old Town

“Service and Product Excellence”

I had a wonderful stay here during the first week of March, and I want to recognize the outstanding service I experienced throughout my visit. From the moment I arrived, I was made to feel genuinely welcome, and the staff consistently went above and beyond to ensure everything was comfortable and s… Mais

I had a wonderful stay here during the first week of March, and I want to recognize the outstanding service I experienced throughout my visit. From the moment I arrived, I was made to feel genuinely welcome, and the staff consistently went above and beyond to ensure everything was comfortable and seamless. A special thank you to Ivana at the Front Desk, along with Travis, Jake, Bri, and Preston in the restaurant. Each of them exemplified professionalism, warmth, and attention to detail. Whether it was assistance at check-in, friendly interactions throughout the property, or excellent service while dining, their hospitality truly stood out. It’s clear that the management team has built a culture focused on guest experience, and it absolutely shows. I left feeling well cared for and would not hesitate to recommend this property to anyone looking for a comfortable stay with exceptional service. I look forward to returning!

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“Great hotel!”

This hotel was great! It was clean, the room was spacious, and the service was amazing! It is walking distance to art galleries and a few restaurants. The neighborhood is quiet as well. I would definitely stay here again!

“Nice Lobby and Nice Employees”

Hotel is rated 4 stars but is actually a solid 3 stars. Every employee we came across was very nice and helpful, whether it was front desk or the restaurant. The lobby is beautiful and spacious. The only drawback is their rooms. They smell musty, probably due to lack of open windows, so ventilat… Mais

Hotel is rated 4 stars but is actually a solid 3 stars. Every employee we came across was very nice and helpful, whether it was front desk or the restaurant. The lobby is beautiful and spacious. The only drawback is their rooms. They smell musty, probably due to lack of open windows, so ventilation is limited to when the AC is running. Moreover, the mattresses are too small for the bed frame. The result is that the corners stick out and my wife accidentally bumped her shins a few times and needed first aid. The corners have plastic covers but they are not enough. Another review mentioned this a few years ago, so management is aware, but the cost is probably too high to replace all the bedframes. There is little room between the front of the bed and the wall, so bumping in is inevitable.

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“Be sure to get a room facing east, with an odd room number!”

Whatever you do, get a room with an odd number facing east … Not an even number facing west. Two major sleeping problems if you’re in an even numbered groom. When the disco Nextdoor closes up between 1 and 2 AM, you will be awakened by yelling, screaming, loud car, radios, you name it. Lasted for a… Mais

Whatever you do, get a room with an odd number facing east … Not an even number facing west. Two major sleeping problems if you’re in an even numbered groom. When the disco Nextdoor closes up between 1 and 2 AM, you will be awakened by yelling, screaming, loud car, radios, you name it. Lasted for about an hour. Hotel doesn’t seem to have any security to deal with that. But that’s not all. At6:15 AM, be prepared for the serenade of the dumpsters. So have fun. I don’t say I didn’t warn you. 🤪

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