Banyan Tree Yangshuo

“A Truly Unforgettable Luxury Retreat at Banyan Tree Yangshuo”

Our family had an absolutely incredible stay at Banyan Tree Yangshuo, and it was one of the highlights of our entire trip through China. Our group stayed in the Three-Bedroom River View Villa along with a nearby One-Bedroom Villa, and both accommodations were simply spectacular. The villas were spa… Mais

Our family had an absolutely incredible stay at Banyan Tree Yangshuo, and it was one of the highlights of our entire trip through China. Our group stayed in the Three-Bedroom River View Villa along with a nearby One-Bedroom Villa, and both accommodations were simply spectacular. The villas were spacious, luxurious, beautifully designed, impeccably clean, and offered breathtaking views of the surrounding karst mountains and river. They provided the perfect combination of privacy, comfort, and elegance for our family while allowing everyone to stay close together. The location of the resort is second to none. Surrounded by the iconic limestone peaks and the tranquil Li River, Banyan Tree Yangshuo feels like a peaceful oasis while still being conveniently located for exploring Yangshuo and the surrounding countryside. Every morning felt like waking up inside a traditional Chinese landscape painting. One of our children's favorite parts of the resort was the beautiful swimming pool, where they spent hours every day. They were also thrilled by the peacocks roaming freely throughout the property. Watching these magnificent birds wander through the lush gardens made the resort feel even more unique and magical, creating memories our family will never forget. What truly made our stay exceptional was the personalized service. We were fortunate to have Wu Guang-e (吴光萼) as our dedicated host throughout our stay. From before we even arrived until the moment we departed, he took care of every detail with incredible professionalism and genuine warmth. Whether coordinating transportation, answering questions through his business WeChat, arranging activities, or accommodating special requests, he was always just a message away and responded almost immediately. Having a dedicated host made us feel like valued guests rather than simply hotel customers. The entire Banyan Tree team consistently went above and beyond to make our family feel welcome. Every interaction was warm, sincere, and focused on creating a memorable experience. It's this level of personalized hospitality that truly sets Banyan Tree apart. If you're planning a trip to Yangshuo, I recommend Banyan Tree without hesitation. The breathtaking location, luxurious villas, world-class amenities, beautiful pool, roaming peacocks, and outstanding service create an experience that is truly unforgettable. A special thank you to Wu Guang-e (吴光萼) for making our stay seamless and memorable. His attention to detail, responsiveness, and genuine care for our family made all the difference. We look forward to returning to Banyan Tree Yangshuo in the future.

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“Wonderful relaxing retreat in breathtaking scenery”

Our trip to the Banyan Tree came close to the end of a month-long trip to China, by which time we were certainly in need of some R&R. If that is what you are looking for, you will most definitely find it here. We were in contact with the property some time before our arrival since we travel indepe… Mais

Our trip to the Banyan Tree came close to the end of a month-long trip to China, by which time we were certainly in need of some R&R. If that is what you are looking for, you will most definitely find it here. We were in contact with the property some time before our arrival since we travel independently and had booked a high speed train here from Chongqing. There was some debate about which station to use since there are more options to Guilin, but Yangshuo is closer. It the end the hotel arranged a car for our arrival at Yangshuo which is only about 30 mins away max, and the same car took us to Guilin for our departure, which is more like 90 mins. Neither is particularly difficult, but this is obviously not a city hotel - that's the whole point. Upon arrival one is checked in efficiently and we were taken to our room by golf cart which was pleasant but unnecessary as the property is not very large and it linked together via walkways and pathways. Being from the US I am used to bell staff hovering for tips and that happened here, which is about the only place in China I encountered it. There isn't supposed to be a tipping culture here and my Chinese friends were appalled! Our room was delightful, more like a mini-suite with separate seating area and a balcony. The bathroom takes up a corner of the large bedroom and it is cordoned off with sliding doors. Hard to explain but works well. Separate toilet, walj in shower and massive tub. It is very comfortable. Two basins as well. The setting is breathtaking, being as it is set within the stunning karst landscape that features in the 20 Yuen note (if you can even find one in this largely cashless society). The river flows past the property and was very high and fast flowing when we arrived due to recent rains, although it dropped steadily during our 4 day stay. The grounds are a delight to stroll through and there are numerous resident birds, especially peacocks who make a lot of noise and will also display their wonderful plumage regularly. There is a picturesque pagoda, koi ponds etc. It is delightful. There are things to do here laid on by the hotel who are very helpful. Many of the friendly staff speak pretty good English but not all. However I don't expect people to speak my language wherever I go and translation apps certainly help here. There is a medium sized dining area that serves both traditional Chinese food and western fare should you prefer that. The menu is large and varied. Breakfast is in the same space and there are plenty of options there too. There was another restaurant on site but that appeared to be closed during our visit. There is an outstanding spa here. If you have the time I highly recommend it. Not cheap (the whole place is not cheap) but among the best treatments I have ever had. Try the traditional indian oil massage for example - absolutely outstanding. This is not a place to come if you are looking for nightclub and bar action but seriously, with all the wonderful cities in China, why would you come here for that? This is a place to come and relax and experience the otherworldly scenery and in it's attempt to provide that, it succeeds admirably.

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“Beautiful property, but falls short of the true Banyan Tree experience”

The property itself is absolutely stunning, but unfortunately, this stay did not live up to the high Banyan Tree standard we have experienced at other locations. It started with a stressful check-in process where we didn't feel particularly welcome. The overall service level was disappointing. The… Mais

The property itself is absolutely stunning, but unfortunately, this stay did not live up to the high Banyan Tree standard we have experienced at other locations. It started with a stressful check-in process where we didn't feel particularly welcome. The overall service level was disappointing. There was no water in our room upon arrival, and it took a staggering 2.5 hours to get some delivered after we requested it. In general, the staff was not as helpful or attentive as we are used to with this brand. While the breakfast offers a wide selection, the quality is inconsistent and feels a bit deceptive. For instance, the juice bar is decorated with plenty of fruits and vegetables to look fresh, but the juice is not freshly squeezed - they only want you to belive so. I actually witnessed a staff member pouring orange juice from a commercial carton into the pitcher in the kitchen area. There was also an ice cream buffet—a fun concept, but the ice cream was of the lowest quality and tasted terrible. The potential here is massive, but the service and execution need to improve significantly to justify the Banyan Tree name.

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