The Loren At Pink Beach

“Love this place!”

We had such an incredible experience here. It was so serene and the beach and pool are unreal. Rented a cabana by the pool which was amazing and Jai was the greatest! He was 10/10!!!

“Lovely days”

We had an amazing experience here! All staff had been truly wonderful. jai has been so nice for our poolside day, we had a few rainy days here and they are making our last Sunday wonderful. All staff in and out have been wonderful, we can’t wait to return

“Close but no cigar”

The Loren is absolutely beautiful and I really want to love it. However, each time I go, it breaks my heart a little as it always fails to be an enjoyable experience because of something weird that just shouldn't be done and could be easily fixed. The first time was at the brunch. They came to our… Mais

The Loren is absolutely beautiful and I really want to love it. However, each time I go, it breaks my heart a little as it always fails to be an enjoyable experience because of something weird that just shouldn't be done and could be easily fixed. The first time was at the brunch. They came to our table once to take a drink order and never came back when those drinks were finished. Getting a waiters attention to order more was almost impossible for some reason so our table had one drink the entire brunch. If they do that for every table that's a lot of lost revenue. I was definitely ready to order more! This last time I went was for a birthday dinner at the Jazz night. The setting is great, the food came out fast and was good. The music was good and it was nice to see locals performing. However, they were playing so loud that I could barely hear the person right next to me and only if they screamed two inches from my ear. I could not talk without straining my voice. This is not an exaggeration. Someone at the table asked if it could be turned down a bit but I don't think the waiter could hear him ask because the music kept blaring (they might have turned it down half a decibel). I had to scream at the top of my lungs multiple times to get the attention of the waiter because the music was so loud. Also, in multiple instances, when the waiter came to the table he took an order for one drink from a single person (it was for a glass of water in one instance) and basically sprinted off without looking around to see that the other end of the table was trying to get his attention to order at the same time. They only had one poor bartender for all the tables and the bar so the drinks were super slow to come out. I may have it all wrong, but if they turned it down to a level that patrons can still chat to each other and be able to communicate with the waiter it would be a much better experience and I would actually make an effort to come back. If for some reason, the music needs to be loud enough to be heard in Dockyard, then the event should be held outside. It's an expensive way to have your hearing damaged. The best part of the night was our interaction with the door man. He was a young Bermudian and helped us out with directions. It was so nice to see a pleasant young Bermudian working in hospitality. He was very knowledgeable and polite and it was so refreshing to be able to communicate easily with a person who is fluent in English and knows the island.

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“It’s a miss.”

My wife and I arrived at a nice table facing the ocean on a very nice evening. Then the waiter/s started rushing us. Sparkling water, ready to order, want a drink from the bar? All in 20 seconds. The waiter who seated us, never returned and the next guy was no better. How big is the lobster, how ma… Mais

My wife and I arrived at a nice table facing the ocean on a very nice evening. Then the waiter/s started rushing us. Sparkling water, ready to order, want a drink from the bar? All in 20 seconds. The waiter who seated us, never returned and the next guy was no better. How big is the lobster, how many oysters in the app order and what was the catch of the day. He went 2/3. Food was good but hard to overcome the poor service. 17% service charge automatically… It’s not about the experience, it’s about the turns. Too many better choices. I would avoid this place.

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