Novotel Geelong

“Perfect position but a little noisy!”

I stayed at Novotel Geelong on a solo journey to Warrnambool! Wow loved the position, so convenient and walking distance to the whole foreshore, across the road! I was so impressed! Lots of opportunities to sit and take in the ocean view and the busy esplanade! Lots of choices for eating! Lovely wa… Mais

I stayed at Novotel Geelong on a solo journey to Warrnambool! Wow loved the position, so convenient and walking distance to the whole foreshore, across the road! I was so impressed! Lots of opportunities to sit and take in the ocean view and the busy esplanade! Lots of choices for eating! Lovely walking paths! Loved the beautiful indoor carousel on the foreshore! The hotel was huge with many floors and rooms! I was warned about building of new tower before I arrived, I didnt notice noise as most of it was between 8-5 but I did hear drilling at 8am or a little before so this would have annoyed me if I wasn’t already awake?? Staff were very helpful and hotel had a good restaurant! I used the valet parking but was pricey for $50 you can park yourself for $30? Not too many options for parking?

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“Nice hotel (I wrote this review 2 years after I went there because it only let me pick the date from January 2025)”

(I'm writing a short review cuz gtg sleep) Excellent service, food was very good especially the breakfast, very nice view with balcony, pull-out couch with TV in every room, luxurious. Swimming pool (very warm) had really nice lights with also a gym, we were on the top floor for our room, we had 1 … Mais

(I'm writing a short review cuz gtg sleep) Excellent service, food was very good especially the breakfast, very nice view with balcony, pull-out couch with TV in every room, luxurious. Swimming pool (very warm) had really nice lights with also a gym, we were on the top floor for our room, we had 1 master bedroom, a small kitchen with coffee maker, a living room with pull-out couch, we ate fish 'n' chips facing the sun set (wonderful & bizarre).

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“Avoid until they get their act together. Much better options in Geelong.”

I decided to give the property another try after not staying for several years. Mistake number one. No acknowledgement of Platinum status on check in which was sloppy and slow. Had been informed of building works via text message that informed me of 'some noise between 8am and 4pm' Was given a room… Mais

I decided to give the property another try after not staying for several years. Mistake number one. No acknowledgement of Platinum status on check in which was sloppy and slow. Had been informed of building works via text message that informed me of 'some noise between 8am and 4pm' Was given a room at rear of hotel NEXT to building works. Woken at 7am by HIDEOUS noise. Could not even hear myself think at some point. Not a good way to treat a high tier guest noting I had made this booking many months ago so should have been treated a bit better. Breakfast average, most hot dishes were almost empty and almost cold. Asked to pay extra for barista coffee which is always no charge for Platinum Accor Plus members.

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“Wait until building works are complete or be prepared for AC/DC to be performing right next to you.”

From the outset, this was less than ideal. The staff member wanted to overcharge me, despite me providing proof of the charges I had expected. The overcharge then appeared on my account. Unfortunately, due to a language barrier, communication wasn't great between this staff member and myself. I had… Mais

From the outset, this was less than ideal. The staff member wanted to overcharge me, despite me providing proof of the charges I had expected. The overcharge then appeared on my account. Unfortunately, due to a language barrier, communication wasn't great between this staff member and myself. I had to follow it up the following day. Still not sorted. The noise I was advised about Monday - Friday 08:00 - 16:00, surprisingly also took place on Saturday morning. No warning about that. For the price, the room is basic, add too that the noise factor and staff not being fluent in English and it's not a great place to stay.

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