Comfort Inn Veracruz

“Nice hotel on Veracruz beach”

I am staying here from last three days. Hotel is at very nice location, directly on the Veracrz beach. Rooms are comfortable and clean. Hotels also have a small pool, restaurant and Subway with in premises. Hotel needs to increase speed of administrative layers like checking, checkout, response tim… Mais

I am staying here from last three days. Hotel is at very nice location, directly on the Veracrz beach. Rooms are comfortable and clean. Hotels also have a small pool, restaurant and Subway with in premises. Hotel needs to increase speed of administrative layers like checking, checkout, response time for orders etc.

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“Não é o que foi oferecido”

A reserva do hotel foi para 2 camas queen e eu fiquei surpreso com uma pequena sala de hotel e camas duplas, a senhora da recepção me disse que eles têm apenas camas duplas e eles não me oferecem outras opções porque o hotel estava cheio e também me disse que a reserva foi a que ofereceu camas quee… Mais

A reserva do hotel foi para 2 camas queen e eu fiquei surpreso com uma pequena sala de hotel e camas duplas, a senhora da recepção me disse que eles têm apenas camas duplas e eles não me oferecem outras opções porque o hotel estava cheio e também me disse que a reserva foi a que ofereceu camas queen mas eles não têm isso, o café da manhã é muito pobre e a comida é média e didnt vale o que você paga, ter um incidente qith a senhora da limpeza causa um dia Quando ela estava limpando os quartos ela me disse que eles fornecem 3 toalhas de mão e ela encontrou apenas 2, praticamente ela estava nos dizendo que nós roubamos a toalha ela foi perdida, ela foi colocada na recepção para esclarecer este incidente e a senhora da recepção me disse que não temos que se preocupar com esta toalha perdida e eles vão investigar o que acontece, então quando eu voltar para os quartos e a senhora da limpeza encontrou a toalha que ela foi perdida, ela foi colocada na recepção para esclar este incidente.

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“Clean and Basic place to stay!!!”

The hotel offers a nice location, near to the aquarium, ocean front and the sidewalk along the beach. Was nice to walk from the hotel to downtown. Boca del Rio is just 10 minutes away! Was a hotel with good rate and fine basic services. Breakfast was included.

“best deal this side of town”

The hotel is just fine in many regards. The breakfast is simple, the rooms clean. Problems only arise after a while. The coupons for breakfast for us should always be "americano" not "continental" but we were always given the wrong coupons first and then each morning had to wait in line at the real… Mais

The hotel is just fine in many regards. The breakfast is simple, the rooms clean. Problems only arise after a while. The coupons for breakfast for us should always be "americano" not "continental" but we were always given the wrong coupons first and then each morning had to wait in line at the really slow reception desk to get them exchanged for the right ones...This took place every day for 4 days! The internet in the rooms is on and off and if "on" then really slow. Parties take place outside with LOUD singing sometimes until 1AM! The other side of the building is a busy street...The swimming pool area is clean. Taxis can be arranged (sometimes it takes a while). The rooms have a complicated light system, too many switches connected to each other. It takes time to get used to. There is a safe in each room, you will get two bottles of water every day and a packet of coffee (no tea). The staff is serious and always seems slow but I can't see how the ONE person at the reception is supposed to manage everything by herself. They need more people at the front desk.

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“Average, average, average”

We picked this hotel because it was across the street from the Gulf of Mexico. The view was the best part of staying here. The staff was ok (average). The one free continental breakfast was your typical juice, bread, yogurt and fruit (average). And the decor and rooms were fine and they were clean … Mais

We picked this hotel because it was across the street from the Gulf of Mexico. The view was the best part of staying here. The staff was ok (average). The one free continental breakfast was your typical juice, bread, yogurt and fruit (average). And the decor and rooms were fine and they were clean (average.) The irritating factor of staying at this hotel was the thin walls-the noise level was high and we could clearly hear the people in the next room. Bottom line, if you can afford to stay in a better (read more expensive) hotel, go for it.

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