Balcary House Hotel

“Lovely family run hotel in an ideal location”

Used this hotel whilst on a motoring trip with friends. The hotel is very comfortable and well appointed. Its location on the edge of Hawick is ideal for exploring the Borders. Owners Dave and Sue Watson could not have been more helpful, as were all the staff. Breakfasts were excellent. Private par… Mais

Used this hotel whilst on a motoring trip with friends. The hotel is very comfortable and well appointed. Its location on the edge of Hawick is ideal for exploring the Borders. Owners Dave and Sue Watson could not have been more helpful, as were all the staff. Breakfasts were excellent. Private parking and lovely gardens. Would highly recommend.

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“Three day break”

Had three days at the hotel found the guy at reception very helpful, he also did the breakfast which was plentiful and tasty. Hotel clean with nice communal areas and our room was a good size, no complaints at all and would return if located anywhere else!! Unfortunately life could almost be pronou… Mais

Had three days at the hotel found the guy at reception very helpful, he also did the breakfast which was plentiful and tasty. Hotel clean with nice communal areas and our room was a good size, no complaints at all and would return if located anywhere else!! Unfortunately life could almost be pronounced extinct in respect of Hawick, its past the point of resuscitation and is an utter hole. Many of the business premises are shut, many of the bars were closed during our stay as were the restaurants take my advice keep driving as places like Melrose and Peebles are worth a visit.

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“1 night”

I booked a dog friendly room for 1 night, when I arrived, i was informed by Dave the room was not dog friendly. That the booking. Com had booked the cheapest room, this was not dog friendly! I was offered the lodge 1, for an additional £45, I asked if a reduction could be made, as to my knowledge … Mais

I booked a dog friendly room for 1 night, when I arrived, i was informed by Dave the room was not dog friendly. That the booking. Com had booked the cheapest room, this was not dog friendly! I was offered the lodge 1, for an additional £45, I asked if a reduction could be made, as to my knowledge I only had to pay £10 towards cleaning for my dog. Dave said I could pay £25. Which i paid. The lodge, was large, but basic, the mattress thin and lumpy. There was no curtain at the bathroom window. Limited tea / coffee offerings. Sue the wife if Dave, said there was an enclosed dog field, this had massive gaps in the fencing therefore I couldn't let my dog off. Breakfast was OK. Staff were lovely. I showed Bob the Chef the correspondence from Balcary hotel re my booking, he insisted dog friendly rooms were £175 per night. That i had paid £25 for an upgrade, even though i hadn't asked for an upgrade. As the hotel staff have stated it's a fault with booking. Com. I have contacted them. I don't feel that thus hotel is a 4 star more of a 3 star

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“Shame about the welcome!”

After an unpromising and rather grudging welcome, we found the room to be spotlessly clean, very comfortable, and having everything we could require. Having read on the website that bar snacks were available from 6.00 - 8.00pm, we enquired, and were told, by the gentleman on the reception desk: "Yo… Mais

After an unpromising and rather grudging welcome, we found the room to be spotlessly clean, very comfortable, and having everything we could require. Having read on the website that bar snacks were available from 6.00 - 8.00pm, we enquired, and were told, by the gentleman on the reception desk: "You'll have to hurry up, because I'm going at half past 6.30." The quality of the bar snacks provided was barely adequate. In total contrast, the quality of both welcome, and food provided at breakfast could NOT be faulted - some of the best black pudding ever - thanks Chef!

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