The Westin Jekyll Island Beach Resort

“Azania is a rock star!”

I don’t usually write a review before checking into a hotel, but I truly believe the guest experience begins at the time of booking, not just at check-in. Initially, I called the hotel several times seeking assistance and unfortunately didn’t receive much of a response. However, when I called agai… Mais

I don’t usually write a review before checking into a hotel, but I truly believe the guest experience begins at the time of booking, not just at check-in. Initially, I called the hotel several times seeking assistance and unfortunately didn’t receive much of a response. However, when I called again this afternoon, I had the absolute pleasure of speaking with Azania—what a joy! She delivered true Southern hospitality and went above and beyond to assist me. Because of her, I’m now even more excited for my parents to celebrate their 25th anniversary with your team.

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“Beautiful and serene.”

I had the pleasure of staying at this hotel this week and wanted to commend their staff on a job well done. The hotel itself is beautiful but what makes this place so special are the staff. From Maria and Peggy that checked myself and a coworker in, to Hannah and Tyler in the restaurant to Pamela… Mais

I had the pleasure of staying at this hotel this week and wanted to commend their staff on a job well done. The hotel itself is beautiful but what makes this place so special are the staff. From Maria and Peggy that checked myself and a coworker in, to Hannah and Tyler in the restaurant to Pamela in the coffee shop, they each treated me like I was the most important guest at the hotel. The rooms were comfortable and very luxurious. It was too windy to enjoy the pool but it was pretty. Loved the gym as well since it was too cold to walk the beach. If you love being pampered, this hotel is for you. Everything was exquisite except for the weather and the landscape crew which seemed unconcerned that guest may be trying to sleep at 8:00 AM when they would begin reving their leaf blowers .

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“Could easily be 5 Stars”

We stayed 2 nights in a King Room Ocean View with balcony - it was a lovely room - modern; well furnished; beautiful view - and kept very clean by the staff. The corridors were quiet but let down by a surplus of aged food leftovers/plates which were rarely removed on a timely basis - but I blame t… Mais

We stayed 2 nights in a King Room Ocean View with balcony - it was a lovely room - modern; well furnished; beautiful view - and kept very clean by the staff. The corridors were quiet but let down by a surplus of aged food leftovers/plates which were rarely removed on a timely basis - but I blame this on the guests for dumping their room service stuff in the corridors rather than retaining in their room. The hotel fronts the beach - with easy access - and the frontage grounds are really well kept. The valet staff were efficient - as was the reception staff. We took only one evening meal in-house; the food was “acceptable” rather than fine dining and the surroundings lacked ambience to make the meal feel particularly special - plus the restaurant staff were pretty inefficient in their dealings with patrons. Hence I would give this Westin 4 Stars rather than the 5 Stars it could deliver.

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