The Tytherington

“Charlotte’s a legend”

We arrived on the masters weekend, had a round of golf, played rubbish but hey ho. We came into the bar wanting to watch the masters. Charlotte welcomed us in, served us good food and even better drinks. Her hospitality was excellent and her humour was great, as long with her profession. She made o… Mais

We arrived on the masters weekend, had a round of golf, played rubbish but hey ho. We came into the bar wanting to watch the masters. Charlotte welcomed us in, served us good food and even better drinks. Her hospitality was excellent and her humour was great, as long with her profession. She made our night great even though we didn’t move out of our seat. She’s a legend and if you get the chance buy her a drink!

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“Nice hotel”

Nice clean room, big bed, easy booking process, nice staff and good facilities, air con in the room, nice shower. Good buffet breakfast. Free tea, coffee, bottled water and biscuits in the room. Great stay would come again.

“Great room Shame about breakfast”

Room was excellent. Big comfortable bed with fabulous feather pillows. Very tasteful decor. Exceptionally clean with quality bathroom products and a great shower. Aircon worked well .A lovely peaceful sleep,well soundproofed with blackout curtains. Top notch. The big let down was the breakfast and … Mais

Room was excellent. Big comfortable bed with fabulous feather pillows. Very tasteful decor. Exceptionally clean with quality bathroom products and a great shower. Aircon worked well .A lovely peaceful sleep,well soundproofed with blackout curtains. Top notch. The big let down was the breakfast and disinterested staff. We arrived at 9.15 am( 45 minutes before finish). Self service taken to the absolute extreme. No hot water in dispenser for tea,no teaspoons,just wooden stirers,no milk in the vacuum jug. No bacon in the chafers,one slice of bread by the toaster, no juice in the dispenser. All had to be requested separately as I only came across each issue as I reached it and surprisingly there were staff about had they been more observant or even interested. No one was over seeing the "buffet" which is strange at a buffet breakfast. On finally getting seated there were no condiments on the table and I had to ask another diner where the cutlery was. It turned out to be at the opposite end of the bar from the food,maybe 30 yards away. Napkins would also have been a help,but by this time I'd "lost the will". The breakfast was cold,the eggs hard and the recently topped up bacon,although lean was dry, overcooked and warm at best. Nobody came near with any help at any time. Everything was reactive,nothing proactive. On the basis of the ineffectiveness of the staff a complaint seemed pointless especially as the bedroom was wonderful and we were only on a one night stay. I had a career in catering and ,I suppose,like a lot of people, have stayed in many hotels. Roomwise,this is one of the best and full credit to the housekeeping and reception staff. The breakfast definately needs attention both in food and service. Would I stay again. Definately but needless to say,on a room only basis.

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