Hotel Savoy Express

“Good choice downtown Torreon”

We stopped in Torreon on our way north and booked this hotel through Despegar. This downtown location is pretty ugly but the hotel was a nice, quiet haven. We booked a double standard room which included a hot breakfast. Although the room was very small, the queen size bed was very comfortable with… Mais

We stopped in Torreon on our way north and booked this hotel through Despegar. This downtown location is pretty ugly but the hotel was a nice, quiet haven. We booked a double standard room which included a hot breakfast. Although the room was very small, the queen size bed was very comfortable with a super clean white duvet. Nice, very clean, bathroom with all towels, bathroom supplies, etc. Flat screen TV, no coffee maker. The staff was very friendly and the breakfast delicious. Like most downtown areas in Mexican cities it was a little hard to find. Good hotel for a stop-over.

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“Disappointing hotel that needs improvement”

The initial impression is a positive one, with a car park at the rear, a stylish lobby area (including artwork on the walls) and a lift to upper floors, but certain features let it down. Many of the rooms have windows onto the echoey corridors, not to the outside, although the building does have w… Mais

The initial impression is a positive one, with a car park at the rear, a stylish lobby area (including artwork on the walls) and a lift to upper floors, but certain features let it down. Many of the rooms have windows onto the echoey corridors, not to the outside, although the building does have windows at the front. In the early hours it is noisy as people come back late, or check out first thing, and you can hear the phone ringing in reception. The room I had was on the small side but was pleasant enough. There is a roller blind on the window to the corridor. The bathroom is small but workable, although the shower door leaked. The most bizarre thing is that when we complained to the receptionist about the lack of hot water she said we needed to ask to have it turned on, even though she had checked us in and we all looked like we needed a shower! Breakfast was disappointing: granola, small cups of chopped guava, dry scrambled eggs, meat of some description, and pancakes but no maple syrup. There was a toaster but it seemed not to work as there were two pieces of bread in it and nothing happening. There was butter and one kind of jam. No fruit juice and the coffee was incredibly weak. This could be a much better hotel.

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