Hampton Inn By Hilton Blue Ridge

“Great Place, Convenient to Shopping/Train”

We stayed here a number of times as it is really convenient and a nice newer hotel. This time the room was sparkling and well appointed. Staff was helpful and friendly. There was one problem. We like daily room housekeeping service and requested such when we checked in. We requested it again w… Mais

We stayed here a number of times as it is really convenient and a nice newer hotel. This time the room was sparkling and well appointed. Staff was helpful and friendly. There was one problem. We like daily room housekeeping service and requested such when we checked in. We requested it again when our room was not on the housekeeping lady’s list of rooms, we went to front desk to request it again. When we returned after dinner the room had not been freshened up and there was a note on the bed that said they cannot make the bed because of personal items on the bed. A WIRE COAT HANGER. We found that pretty cheesy and unnecessary. Recommendation: select/request a room on the parking lot side. The side overlooking the train is pretty but expect a loud train horn at 7am. We will be back.

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“Great place to stay in blue ridge Georgia”

Great location. Walking distance to shops, restaurants and the train. Rooms were clean and very nice. I liked that they had a sign in the room that advised the bed would be made and room cleaned every other day. Breakfast was typical for a Hampton inn, cereal,oatmeal, eggs, variety of muffins,bread… Mais

Great location. Walking distance to shops, restaurants and the train. Rooms were clean and very nice. I liked that they had a sign in the room that advised the bed would be made and room cleaned every other day. Breakfast was typical for a Hampton inn, cereal,oatmeal, eggs, variety of muffins,bread,yogurt etc. The coffee in the lobby was hot and very good. The coffee in the room was kind of weak and our package of cream had solidified

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“Housekeeping is lacking”

We were there for 6 days/5 nights. NEVER, NOT ONCE did we get our room serviced. On day 1 I asked for additional towels [there were only 2 in the room] and I gave the housekeeper $20 asking her to kindly replenish towels daily - not service the room, just clean towels. It never happened After 4 day… Mais

We were there for 6 days/5 nights. NEVER, NOT ONCE did we get our room serviced. On day 1 I asked for additional towels [there were only 2 in the room] and I gave the housekeeper $20 asking her to kindly replenish towels daily - not service the room, just clean towels. It never happened After 4 days/3 nights I requested that someone service the room at 11:15 am. There was not a housekeeping cart on the floor or I would have gone directly to the housekeeper. I had to ask the front desk who assured me that he would have the room serviced. Nothing dramatic, fresh towels, empty the trash, just freshen up. When we returned at 3:35 pm the $20 tip was still on the pillow, the bathroom floor was still littered with soiled towels and the trash can were still full. No one had bothered. Once again my husband took our soiled terry to the front desk to get fresh terry. UNBELIEVABLE! The attention to housekeeping is just not there! Additionally, the beds are uncomfortable. I doubt they are using Hilton branded mattresses or pillows. And the linen is scratchy and too short for the beds. Not something I expect at a Hilton brand. The property is very convenient and quite lovely on the surface, but the rooms are not well maintained and the property is less than 1 year old. The shower floor is slippery [not cleaned well]. The laminate floors are not clean. I spilled water when I wiped it up the rag was filthy - I would not walk across the floors barefoot after I saw how dirty the floor was. Very disappointing

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