Crowne Plaza Yibin By Ihg

“Above and beyond ”

It's easy to create a nice experience when everything is going right, but Ms Carina and her team went above and beyond when everything went wrong. When I realized my passport was missing, they took the extra step to help me mitigate all my travel plans. I cannot praise them enough for their friendl… Mais

It's easy to create a nice experience when everything is going right, but Ms Carina and her team went above and beyond when everything went wrong. When I realized my passport was missing, they took the extra step to help me mitigate all my travel plans. I cannot praise them enough for their friendly and helpful efforts. They also went the extra mile in everything they do. For example, I was walked to the nearby supermarket. The Crowne Plaza team also made our anniversary extra special with cake and wine. Not all the rooms are created equal, so don't be afraid to ask for a change. Our first one reeked of smoke, and I breathed easier in the second. The pool and gym are open to the public, so go early if you don't want to be one of a dozen people jostling for space. In true Chinese fashion, there is a great deal of coughing, spitting and nose blowing in the pool, which is off-putting to many westerners...but when Rome...

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“Extremely good”

Rooms are sensational (the one we stay was huge, tasteful and practical), amenities of very good quality, and excellent service. The breakfast is much more than you can possibly even try; even with an ongoing congress and loads of people, the breakfast area is spacious enough and replacements fast… Mais

Rooms are sensational (the one we stay was huge, tasteful and practical), amenities of very good quality, and excellent service. The breakfast is much more than you can possibly even try; even with an ongoing congress and loads of people, the breakfast area is spacious enough and replacements fast enough to avoid any problems. Highly recommended.

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“Centrally located, large rooms. Avoid in hot summers - be prepared to sweat! ”

We stayed in an executive suite with club lounge access. The suite itself was well-appointed and spacious. Room does not come with a refrigerator ... I was told the mini bar is actually an "ambient temperature" bar despite there being a raging heat wave outside. The staff was kind enough to prov… Mais

We stayed in an executive suite with club lounge access. The suite itself was well-appointed and spacious. Room does not come with a refrigerator ... I was told the mini bar is actually an "ambient temperature" bar despite there being a raging heat wave outside. The staff was kind enough to provide 2 ice chests full of ice cubes at time of writing. Who knew I'd be relying on mini ice chests to cool myself in supposedly a "5 star" hotel? Guests DO NOT have control of the temperature in the rooms -- whatever is shown on the thermostat is what you get. This is a first for me... I'd have to say, even 2 star motels allow one to set their own temperature in their room. The temperature adjustment in my room was set at 25.9C / 80F. It's better than sweating outside, but not much better. Staff kindly offered another room with temperature SET at 24.4 deg C , but I declined opting for 2 fans instead. (The thought of having to repack and unpack 8 bags and to move to another hot room isn't worth it over 2 degrees). The good -- housekeeping was very attentive, probably one of the best we've seen in China. English speaking manager - English speakers shouldn't have an issue communicating their needs.

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